Mcdonald's - KITTY HAWK

I don't know why, but I was craving McDonald's chicken nuggets. I haven't had them in about a year. I guess I was thinking of the old ones that were more plump and juicy, I don't know. But, what I received was flat and overcooked. Now, it could have been because I asked if they were not fresh to please cook some fresh ones because it was about 4:00 and no one else was in line and when I was at the stop light, I noticed no one was went thru the drive thru that whole time. So, you could tell it was slow and I really didn't want old or cold nuggets when I was craving them and I hadn't had them in a year. I shouldn't have done it because I've been losing weight, 55 pounds, but every once in awhile I'll give in to something like that. Well, not only were they flat and overcooked, they made me pull forward and wait about 7 minutes for them, when it only takes about 2-3 minutes to cook them in the deep fryer! Not cool, but I guess that was my punishment for asking for food to be fresh! I knew better than to ask for a vanilla cone, which is another item I really like there. But, ALMOST every time you go to the Kitty Hawk McDonald's, their machine is never working. It's almost like someone intentionally breaks it every summer.

Every drink was filled with that much left in the cup. Why? Slow as molasses, I know it 's a busy McDonald 's but it seems to encourage the 'staff ' to go slower.

Staff was nice, the drive-thru line moved quickly, and the Diet Coke was perfect but it was the worst biscuit I’ve ever had. Dry, hard, tasteless. McChicken was hot but dry like it had freezer burn before it was cooked and allowed to sit under a heat lamp for an hour or two after. Manager was wiping down the stainless tho as we pulled up so something was being done I feel sorry for locals who have to put up with substandard products and services just because businesses will make money on tourists and don’t have to work hard

They messed up several people's food, including my own, which would have been okay, but they were obnoxious to the guy in front of me when he told them. The woman yanked the wrong food out of his hand and walked off while he was trying to talk to her. I just took my food wrong to avoid any more interaction.

No stars deserved! This is by far the absolute WORST McDonalds I have ever been too and recommend driving around the corner to Wendy’s! Sat in the drive thru for 45 mins!!!!! I know should have left but it was about to storm and had a 3hr trip ahead of us! Get to the window….the most rude disrespectful staff ZERO manners or customer service hands me a back and said “here you go”…I knew it wasn’t right so I looked and nope so then sat at the window again for her to huff at me like I was the one to hand me the wrong order! Food was cold…not sure how everything should have been steaming for that wait! Insane!