Reviews
What User doesn't like about South Street Burger:
Extremely slow service. It took us ~30 mins to received our order of 2 burgers!. It was not too busy either. There was only 1 other order in front of us they also waited a long time. The person fulfilling the order were just awfully slow :(Moreover, due to this wait, our fries, that they had taken out and set aside from the beginning, got cold (to their credit, when I told them about the cold fries, they offered to m... View all feedback. What User likes about South Street Burger:
A bit expensive but everything was good. Order taker spoke way to fast and had poor English so it made it difficult for a first time customer to comprehend. Almost didn't go because of previous bad reviews but I loved the food. Milkshake was just okay. Next time I'll just get a soda and save money. View all feedback.
Reviews from various websites
I went with my nieces and great nephews for lunch today. I had the veggie burger and fries, which was delicious. My niece had to send her burger back as it wasn...
read moreA bit expensive but everything was good. Order taker spoke way to fast and had poor English so it made it difficult for a first time customer to comprehend. Alm...
read moreWent in a about 8 months ago and didnt enjoy the atmosphere, gave a second chance today with my children and it really felt like i was at home. The service was...
read moreWas in a rush to get in and out figured because it was a fast food place it would be fine. Waited half an hour, missed my bus and had to ask that they wrap my b...
read moreHad to pay for free toppings????The worker who took our order initially had it down correctly, then after we confirmed it he removed one of our burgers without...
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read moreSouth St. Burger has garnered a variety of feedback from diners, highlighting a mix of positive and negative experiences. While the food received praise for its quality and taste, the service often fell short. Many patrons noted disorganization among staff members, with issues surrounding order accuracy, payment procedures, and lengthy wait times. Despite undergoing training, employees seemed unsure of their roles, causing frustration for customers. Yet, some reviews reflected a turnaround, showcasing motivated staff who provided prompt service and a welcoming atmosphere. Overall, while the burgers may be worth a try, patience may be required during busy hours.
I want to thank South St Burger for instructing their staff to treat those with Celiac disease respectfully. Dealing with a gluten allergy can be difficult, so...
read moreI really enjoy the burgers and the customer service at this restaurant! It's a great place to dine with your family.
The burgers here are fantastic. I highly recommend this restaurant.
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