Reviews
What User likes about Hot Wok Chinese Restaurant:
I had meal 5C which was rice, sesame seed chicken, a spring roll and chicken balls for $8.50. The meal was great. Good quality and very flavourful. I had it for lunch and then took it to work at night and ate it for dinner. Great deal for students. View all feedback. What User doesn't like about Hot Wok Chinese Restaurant:
Food is below average but most disappointedly service is terrible. After our discussion They promised to substitute egg roll to vegetable spring roll with out any extra charge. But when I pick up My food I find out they charged me $1 extra to each of my order. When I asked about it they don't give me any clear explanation but rudely replied "they have to charge extra". Then what's the point of promising no extra char... View all feedback.
Reviews from various websites
Food is below average but most disappointedly service is terrible. After our discussion They promised to substitute egg roll to vegetable spring roll with out a...
read moreCharge extra dollar for Springroll if you don't want the pop with the lunch special, extra dollar if you don't want rice, no loyalty to customers at all. Food s...
read moreWas at highland hills plaza and thought I would grab some egg drop soup to enjoy on a cold day.....big mistake that was! When I got home I sat down, took the li...
read moreCome on now, this is your western Chinese take out/delivery. You can't expect high class cuisine at these prices. Everybody gets these cravings for chicken chow...
read moreThis has to be the worst Chinese food in the Waterloo region...You never know when getting your food home if its going to be cooked or not, Chicken if it is chi...
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read moreThe restaurant seems to have consistency issues as some customers report unpleasant experiences with both their food and service. The prices are reasonable and the food is described as average for quick and simple cravings like chicken chow mein. The speed of delivery receives high marks but the overall quality is questioned. Some customers have reported rude staff, extra charges for substitutions, and poor quality chicken. However, others have had positive experiences with flavorful meals at a good price. Overall, the restaurant may be a hit or miss depending on individual preferences.