KFC - Kingston

Once again, our KFC Uber delivery was missing an item. My hamburger for tea was not included in the delivery. When I called to speak with the manager, the first... read more Once again, our KFC Uber delivery was missing an item. My hamburger for tea was not included in the delivery. When I called to speak with the manager, the first thing he asked was what was wrong. I explained that my burger for tea was missing and asked what he could do to fix it. Instead of offering a solution, he suggested that I come in and pick up a loan under my name. I was frustrated that I had to waste my time and pay interest to drive there and get something I had already paid for. KFC needs to improve their delivery service and ensure that their workers care about fulfilling orders correctly. Overall, a disappointing experience.

This is the third time my family and I have had dinner that we couldn't even finish. The chicken was dry and unappetizing - two pieces put together did not make... read more This is the third time my family and I have had dinner that we couldn't even finish. The chicken was dry and unappetizing - two pieces put together did not make a reasonable portion. We have decided this will be our last visit to this restaurant as they continue to serve the same subpar dishes.

After visiting the nearby Silly Seahorse play center with friends and family, I needed somewhere to drive through because the children were sleeping. I chose to... read more After visiting the nearby Silly Seahorse play center with friends and family, I needed somewhere to drive through because the children were sleeping. I chose to stop here because it was conveniently located on the road and I was famished. This KFC outlet surpassed my expectations and was probably one of the nicest I have visited in a while, especially in terms of food quality.

Very slow service and my order wrong. overall a terrible experience and will not return soon. read more Very slow service and my order wrong. overall a terrible experience and will not return soon.

Visited the Chelsea Heights KFC late on 5th May to buy some food, big mistake. Aside from being overcharged for the food (misleading prices), the store could no... read more Visited the Chelsea Heights KFC late on 5th May to buy some food, big mistake. Aside from being overcharged for the food (misleading prices), the store could not provide me with a receipt! If that wasn 't dodgy enough ... checked my account ... store charged...me TWICE! Contacted the store, the manager offered me a voucher! Really, why would I want to drive 25+km for a voucher that has an expiry date for an overcharge that shouldn 't have occurred in the first place. The manager didn 't know how to 'refund ' the money. Really? They knew how to withdraw it ... twice! Finally the manager promises to refund, I provide my account details (probably my second big mistake) ... still waiting. So, moral of the story, insist on a receipt and check your account when you get home, I 'm sure this isn 't the first time this has happened to their customers. Oh, did I mention, no apology from the manager. What a disgrace.