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Contribute Feedback What User likes about Subway (Princess Street):
One of my favorite subways in Kingston. Every mobile job I had in this restaurant was completed on time. Thank you to the hardworking employees! The other nice thing about this subway is that they are open late! View all feedback.
What User doesn't like about Subway (Princess Street):
I hate giving poor reviews, but after being a weekly customer, who always tips, I was very disappointed with the customer service this evening. I get Covid changed things, but now that things are open again, bathrooms for paying customers should be provided. I was told to go across the street to Tim Hortons to use their washroom. Absolutely unacceptable. View all feedback.
The staff at the restaurant are friendly, but on multiple occasions they have not included enough vegetables and have spread the meat thinly to make it go further. I recognize that it can be challenging to keep up during busy lunch and dinner hours. However, one of the footlong sandwiches I ordered only had three tomatoes on it! I used to work at Subway years ago and if I remember correctly, it was three tomatoes for a 6-inch sub. Prices are increasing, yet we are receiving less. Unfortunately, I probably won't be returning to this restaurant.
The franchise management team does not provide enough funds for employees to give change to customers paying in cash. I had to go to a nearby corporate business to get smaller bills so I could buy my food. The service by the front staff was professional, but the poor management was evident.
The service is not good and the performance of the staff is inappropriate. I do not recommend anyone to pass by the same experience that I fell into. I paid and refused to take food.
Not nearly enough toppings on my sub, even when checking “extra” on the app, also forgot my cookie.
All Indian girls working there are great . They do know how much quantity is required in veggie wrap and I never needed to repeat my words with them. But new girl hired isn’t doing her job well, today was my second day in row, same order, undoubtedly she is very friendly but I feel so annoyed when she wasn’t following anything. For veggie wrap,I am paying for veggies not for only wrap with 2 piece of tomato,2 piece of cheese with minimum lettuce with almost nothing on it .I know she is new and is learning but how many times is enough(4 times were told for her to follow . At end when I say it’s not worth what I am paying for, she give me a look like I don’t care ? . I let the wrap in her hand and left . That’s a shame and not acceptable .Indian girls make delicious wrap every time and I never had any issue before. Appreciate all other Indian girl for their work ?? . I will try once again someday if there is any difference otherwise I am done with SUBWAY
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