Mr.sub - Kingston

I generally like this sub shop. never been a Subway fan. However when I saw the toppings the other day it was clear they hadn't been very busy. The lettuce was brown, the cheese was dried out around the edges andb personally I'm not into eating tomato end slices or slices that have no seeds. I refused the 2 white sub cheese slices left uncovered and asked for cheddar. It came out of the fridge no pprtection and so dry. Counter help was offended when i said really your actually attempting to separate that to put on mu sub, I said it should compliament the brown edged wilted lettuce well. She said she couldnt use new cheese unless she used that first. Wow ! So my super classic Ham sub on white with tomatoe, little lettuce double cheese sub sauce that turned into a super classic ham sub no cheese 5 tomato slices sub sauce and saub salt not heated is what I got.Moral: Saran wrap goes a long way. I was stunned and still am she didn't look at those toppings just dump them. The gentleman that's usually there wasn't. I hope he hasn't left because I won't be going back there if what I experienced will be an ongoing thing. Especially because they charged me full price. I chose not to add the toppings whether you have 20 toppings or none it's the same price. I even got charged for double cheese and had no cheese. Not happy at all.

Food is fantastic. It would be really nice if I have didn't have to call 6 times just to get the phone answered. Also keeping a consistent connection to Skip would also be nice. I choose my order but when I go to checkout a couple minutes later the store is closed. Then an hour later it's open again. And telling people on the phone that you ARE connected to Skip when I'm telling they aren't because I can't place an order? Not nice.

This place is always bang on, always have what onbthe menu, unlike subway.Fresh clean and great service

Had lunch here as we were there doing paint touch ups at Canadian tire. The food was great I had a meatball sub and chocolate milk. Was clean and the staff were polite and gracious. The restroom was clean as well as the storefront. Great Canadian owned sub shop.

Horrible customer service. The person making my sandwich was very rude, made it seem like it was an inconvenience for him to make my meal. Wasn't very friendly.