Domino's Pizza - King of Prussia

This location has improved a lot from what they were a year ago. We ordered pizza on a Friday night and it was ready and delivered to my house, nice and hot, within 30 minutes. The delivery driver, Franklin, is super nice and friendly as well. I like to order from Dominos because of their pan pizzas and their buy two or more deals. You can also sign up and earn reward points for free food. I was able to redeem a free pizza from those points. Another really good product is the cheese bread with spinach and feta. Salty, cheesy, goodness!

Waite 40 mins for a pizza because one employee started yelling at the others. The other employee walked out and the manager sent him home, so no one made my pizza. Still got charged full price though, great service all around!

Waited 40 mins for a pizza to be made, one employee made another quit on the spot. After that his manager told him to go home. He then refused and sat in the back of the kitchen. When it was all said and done they made the pizza without any sauce. Probably the worst takeout experience I?ve ever been a part of

I never ever leave reviews on anything but I feel like I have to. I have ordered from this Domino?s many times and every single time my pizza takes a minimum of an hour to two hours to be received for delivery. I live within four minutes of the location. The online tracker is wrong and when I get a text message that the driver is on the way it could be another 30 to 45 minutes. When you call the store, I can tell that they are frustrated and understaffed which I understand. But the online information shouldn?t say I will get a pizza within 21 to 31 minutes if it?s going to be more than triple that amount of time. I?ve picked up from the location and that is quicker but I will never order delivery from them again.

Below is a photo of the cheese steak that was given to us. It has a few little chunks of steak. I posted on Twitter, tagging dominos bc (in my experience local branches tend to be less and helpful (besides, read the reviews here, lol. Dominos replied that they noticed the local team to call me. This was 10 days ago. Never got a called. Messaged them back and was told that the local mgmt team informed them they had called me, apologized and gave me a free pizza. ???????? I never heard a word from them, neither did my wife. Really sad.