Spice Empire - Kidderminster

Unfortunately, there weren't many options for dining out on a Sunday night, so we ended up at this restaurant. The service was average. We decided to try the mi... read more Unfortunately, there weren't many options for dining out on a Sunday night, so we ended up at this restaurant. The service was average. We decided to try the mixed tandoori grill, but found it to be lacking in flavor. The lamb was particularly tough. The masala fries were disappointing as well, as they were soggy and drenched in ketchup, not resembling traditional fries or anything close to masala. The highlight of our meal was the peshwari naan.

Waiting 2.5 hours for a takeout order is unacceptable. It was my first time ordering from this restaurant and there was no warning that it would take that long... read more Waiting 2.5 hours for a takeout order is unacceptable. It was my first time ordering from this restaurant and there was no warning that it would take that long for delivery. The food was also not very tasty. Based on this experience, I would not recommend this place.

Good food but don’t order for delivery. We had to wait well over two hours for our food and online it said it would take 45 mins. When I called the restaurant t... read more Good food but don’t order for delivery. We had to wait well over two hours for our food and online it said it would take 45 mins. When I called the restaurant they just kept saying it will be with you soon

First time ordering meal from this restaurant, we ordered online. Meals too much rice, main dish not very tasty. Bland unable to any spices. read more First time ordering meal from this restaurant, we ordered online. Meals too much rice, main dish not very tasty. Bland unable to any spices.

Well we have ordered a take away from this restaurant many times through food hub and generally had good service and food . We ordered food in October and it to... read more Well we have ordered a take away from this restaurant many times through food hub and generally had good service and food . We ordered food in October and it took over two hours to arrive so we put a complaint in . We feel it was justified. We put another order in through food hub again in November . At first it was accepted and they took our money . 45 minutes later they cancelled our order stating we lived to far away strange as I said we have had food from here many times I phoned the restaurant to ask what’s going on and they just put the phone down . What great customer service they have . I’m sorry that you can’t accept a complaint when one is due. Good luck if you order from here as they obviously don’t care about their service.