Los Ranchitos - Kewanee
Los Ranchitos
Description
The restaurant has garnered mixed reviews, with some customers lamenting a decline in service quality and food standards. While many patrons appreciate the generous portions and swift service, others have experienced rudeness from staff, particularly during phone interactions. Detractors highlight inattentive service and delays in food delivery, suggesting that management needs to refocus on customer engagement. Despite the promising menu variety and convenient parking, a trend of disappointed diners could overshadow the restaurant's legacy in the community. Returning customers express deep concerns about the overall experience, questioning their future patronage.
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Feedback
Generally the foods good. But they’re not even answering their phones to take orders ?
The prices are consistently much higher when you arrive to pick up your food. The portion sizes are moderate, and the quality of the food is just average at best. Is over $20 really justified for a burrito, rice, and beans?
The young gentleman answering the phone was very rude and condescending which made us almost not want to order due to how he was speaking to us. We will choose other places to spend our money in this town if we are met with that type of service. Find someone else to answer the phone/be the face of the business because that type of treatment given today will push customers away.
My nephew is a huge fan of their carne asada tacos. My sister and her family really enjoy dining here for dinner.
The service is excellent, and the portion sizes are generous—most diners probably won't finish their meals. The food is served quickly, and every time we visit, it's delicious. The menu offers a wide variety of options. Plus, parking is convenient with easy access in and out of the lot.
