Ken Sing - Feedback

#18 - Seafood - Kettering, #23 - Fast Food - Kettering, Asiatic

Reviews

Overall Total Score
4.5 out of 5
Outstanding | 720 reviews

Was User at Ken Sing a mag?
great eating, but above all, their supplies are the best! very attentive to family homes sleeping with children, knock calmly and do not cause any damps! large team View all feedback.

What User dislikes about Ken Sing:
great food. but whoever died today has no card payment system in their facility. Seriously, if that were in order, I would have turned around and slipped out. this should be a 5-statistic review if it is based solely on the food. View all feedback.

Reviews from various websites

Menu

Last update : 31.07.2022

3.8 ★ from 18 reviews

Always a great meal from here. Salt and pfeffers are amazing

Great food. but whoever died today has no card payment system in their facility. Seriously, if that were in order, I would have turned around and slipped out. this should be a 5-statistic review if it is based solely on the food.

Begrudged to even leave 1 star. Total screw up with the order. Wrong items and also asked for a Gluten Free dish. They admitted it had wheat flour in it not understanding this meant it wasnt Gluten Free. Refused to send replacements or give a refund. Only offered money off a future order. Why would I ever want to order from them again? Absolutely terrible service.

Absolutely incredible food! Cannot over state this!

Absolutely love singing for a takeaway sometimes eat a little too much there, but great eating at a great price.

Ken Sing in Rothwell offers superb Chinese cuisine that delights diners with its flavor and quality. Many patrons rave about the flavorful dishes, notably the teriyaki chicken and wok noodles. However, the restaurant faces significant criticism for its lack of card payment options, posing inconvenience for customers. Service issues have also surfaced, with mishandled orders and insufficient resolutions to complaints detracting from the overall experience. While the food consistently garners praise, the need for improved payment methods and customer service remains a point of contention. Overall, Ken Sing's culinary offerings shine, but operational oversights hinder its full potential.

Tripadvisor

Last update : 20.02.2024

4.4 ★ from 37 reviews
sarah-c-weed9604
sarah 20.02.2024 - 16:52

Ordered a takeaway from Ken Sing in Rothwell, for delivery. On time and the food was the best. Teriyaki chicken is beautiful, Singapore noodles are lovely and spicy and the chicken in the curry Is so tender. Best Chinese takeaway yet. Well done, will deffo be back

perci2015
perci2015 20.02.2024 - 16:52

My husband ordered two beef curries and two portions of chips he brought home upon eating 1/4 of mine I noticed something in it upon a exam it was piece of wire I phoned them up straight away they said put meal in containers and will pick it up with a refund the driver arrived five minutes layer and I showed him he said it piece of wire what chef cleans his wok out .the wire was sharp at 1.5 cm I have given them a week for a apology but nothing that if I had eaten it very dangerous No more ken sing for my family not with metal in it

s9551vpchrisl
S9551VPchrisl 20.02.2024 - 16:52

Really bad customer service, get your order wrong and tried to say it wasn't their fault. Really worries me that I specifically asked for plain chicken as i cannot have gluten. Battered chicken was sent as the chef decided that he knew my allergy better than myself (its ok we don't use gluten but I have used wheat flour). Impossible to get a refund but i have have vouchers off my next order, No thanks I wont be ordering from you ever again. Would not recommend using for a take away

plasticpig72
plasticpig72 20.02.2024 - 16:52

With many Chinese takeaways closed due to Covid 19 this was one of the few I could find that would deliver to our village and boy am I glad they do. I ordered the food hoping that it would be ok, but what arrived was simply delicious. The sweet and chicken balls, was a little misdescribed as they are not balls, but I don't care, they use proper chicken breast, not reconstituted chicken which I dislike. The mixed curry was full of flavout and beautifully cooked meats, and the spring roll was encased in the crustiest, least oily batter I have ever had before. So impressed that we ordered again the following week and again the food was outstanding. Their delivery charge is a little on the high side, but trust me it is worth it.

djh170169
Djh170169 20.02.2024 - 16:52

Wakey, wakey, it’s not the 70’s..! What a joke! We visited here to pick up a takeaway on New Year’s Eve for 16 family members. Ordered over the phone, no problem..45 mins later went to collect, only to be told cash only!! REALLY! At least tell us when we ordered. We were instructed to go and buy a drink at the pub and ask for cash back. Insult to injury. STOP TAX AVOIDANCE AND GET WITH THE REAL WORLD..!! Shocking . Thanks ken sing for ruining our family evening

Gastroranking-it

Last update : 21.05.2024

4.6 ★ from 10 reviews
stuart-bonner-2
Stuart 21.05.2024 - 08:13

I always enjoy a delicious meal at this restaurant. The salt and pepper chips are absolutely fantastic.

chloe-habicher
Chloe 21.05.2024 - 08:13

I absolutely love getting takeout from Ken Sing. I admit, I eat there a bit too often, but the food is excellent and the prices are great.

duncan-stuart-dunk-m
Duncan 21.05.2024 - 08:13

Great food. But who on earth does not have a card payment facility in their establishment these days. Seriously if the food was ok I would have turned and walked out. This should be a 5 stat review if it was based on the food alone.

sophie-ferguson
Sophie 21.05.2024 - 08:13

Great food but more importantly their delivery drivers are the best! Very considerate of family homes with children sleeping, knock quietly and do not cause a fuss! Great team

amy-kightley
amy 21.05.2024 - 08:13

I had the best Chinese food ever at this restaurant. It was my first time trying it and I was really pleased with my order. The food was very delicious and it arrived quickly and hot. The delivery driver was friendly and the Teriyaki Wok Noodles were highly recommended. They were so good!

Google

Last update : 11.02.2024

4.5 ★ from 93 reviews
ryan-brown-snake8
Ryan 11.02.2024 - 11:12

Usually very good but Christmas Eve meal dreadful, slow poor quality with parts of our order missing. An example of a great business taking on far too many orders and making a dreadful mess of itself. It's a shame as it has put us off a bit, would have rather the phone has been off the hook and they retained their usual quality, avoid during these periods. Food: 2 Service: 3

yvonne-mcareavey
yvonne 11.02.2024 - 11:12

Fantastic meal really happy will definitely use again thank you Service: Take out Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

michael-a-snake5
Michael 11.02.2024 - 11:12

When we lived in rothwell we used ken sing for Chinese takeaway food. Really nice fresh cooked food. Food: 5 Service: 4 Atmosphere: 3

ellie
Ellie 11.02.2024 - 11:12

Chicken noodle soup is very nice, Definitely the best Chinese takeaway place in Rothwell. The man at the ordering station is always very kind and has an upbeat tone. Totally recommended. Service: Take out Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips, Mini Spring Rolls 10, Shrimps Chow Mein

maria-whitfield
Maria 11.02.2024 - 11:12

Gd food ,love boxes . Service: Take out Meal type: Dinner Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 4

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