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Contribute Feedback What Malcolm Lloyd likes about The Derwentwater:
We’ve stayed here several times and yes the place needs a little TLC and am sure the staff will get there in the end. Staff are helpful,friendly and can’t do enough for you.Breakfast is fantastic and got no complaints there,tho I was disappointed in the last meat feast pizza, wasn’t to the best but wife and me still love the place Rooms: 4 Service: 5 Location: 5 View all feedback.
What Elizabeth Kennedy doesn't like about The Derwentwater:
Stayed in apartment. Afraid it wasn't very clean. Mould around windows. Torn curtain. Spiders webs on ceiling. It was very quiet and warm. Staff on reception very nice. Rooms: 2 Service: 3 Location: 4 Hotel highlights: Quiet View all feedback.
Stayed here one night, first room we were given was very depressing, dated awfully decorated and not at all worth even £70. HOWEVER when asked if there was a slightly better room there was no hesitation, a room with a lovely lake view, still a bit dated but much better and more acceptable. Very clean room, spacious and a bargain with the good breakfast included. Lovely friendly staff. Perfect cheap hotel for a quick stop over bearing in mind it is old...
Lovely position with extensive gardens. The staff are very good, friendly and efficient. Hotel highlights: Quiet
Outdated rooms. Broken shower. Needs a good clean. Lovely breakfast and good location Rooms: 1 Service: 4 Location: 5
Cheap and convenient but could really do with making sure the apartments are properly kitted out. Do bring everything with you, washing up liquid, soap, cloths, t towels etc Rooms: 2 Service: 3 Location: 2
Stayed here recently with my wife for a weekend (well one night) left after one night and booked somewhere else. This place could be nice but needs a lot of work all over and some more staff, it’s like it’s being run on a shoestring ! Main issue was the bed, it was like a mattress you’d find in a skip and it was on top of two cardboard boxes pushed together. Didn’t get any sleep whatsoever and asked at reception to try and sort something, they did change but no difference and said to put a duvet underneath lol told them it wasn’t good enough and they didn’t seem bothered or shocked they were too busy gossiping about a staff member. The bar was super short staffed with one person which led to long queues and one woman serving food, I felt sorry for them. Would not recommend!
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