Arby's - Kerrville

Every time I have ordered here they forget something. A French Dip is not good with out the DIP.Parking: Double check your BAG

The food was typical for Arby's. The exception was a classic chicken that we ordered. When I got back to my hotel, my son noticed that there was no chicken on the sandwich. It was just lettuce, tomatoes and mayonnaise. I called the store and the manager said she would make it it. We had a good laugh about it. Just goes to show you never assume anything. Always verify that there is meat on your sandwich.I gave Arby's 1 star for atmosphere because it was a drive through store. There was no place to sit indoors.

We ordered via Door Dash. Arby's burnt the buns (they were Black) and neglected to include the BBQ and Horseradish sauces. Inedible. Totally dissatisfied.

Horribly disappointing. No one ahead of us, ordered and when I got to the window the cashier stood talking to a coworker some. Cashier had no clue what he was doing with only one car/order and made a second (extra drink shortly after handing out the first. Was taking awhile but I figured they must be dropping fresh fries, nope tried to eat them on the way home to find they were room temp and hard like they had been sitting under the light for awhile. Got home to find barely a sandwich let alone the half pound beef cheddar I had order. (See photo of their half pound . After seeing other reviews I would not recommend or go back.

When I pulled up to the drive through no one answered. So I drive up to the window. And the attendant tells me that the drive through person earpiece and microphone battery was dead. I commented loudly that they should do their job, Not knowing that the battery on their device that died. The manager came to the window and asked me what my problem was. And I explained that I had been sitting at the ordering kiosk for some time without anyone responding. I was finally able to place my order at the window and got my food after a long wait.