Starbucks - Kerman

Had the worst experience today...I ordered 7 drinks nothing was displayed on the order screen and she didnt even repeat my order back to make sure it was correc... read more Had the worst experience today...I ordered 7 drinks nothing was displayed on the order screen and she didnt even repeat my order back to make sure it was correct she only told me go to the window and when I got to the window the girl said she only took me for 5 and she couldn't do anything about it if I wanted EXTRA drinks to go around again after having been waiting more than 30 minutes.... well they weren't extra drinks they were part of my order!!!.. anyways I went back around order my two other drinks waited another 30 minutes by the time I got home my drinks were watery payed almost 40 bucks waited more than an hour to drink watered down drinks when they were supposed to be Frappuccinos... when I got home my husband said it does not taste like an expresso Frappuccino well I ain't going back again to wait again in line.. worst customer service ever! Didn't even try to fix the problem.. always pay for extra caramel drizzle and I never get it so disappointed!!

Food has been warm every time I order, drinks are never made right even without modifications? asked for a mocha frap and got a caramel, told the employee and t... read more Food has been warm every time I order, drinks are never made right even without modifications? asked for a mocha frap and got a caramel, told the employee and they said it was mocha even though it came out with 4 other caramel fraps from someone else?s order? have yet to receive a cold brew with cream foam that is actually made right, the cream foam always dissipates right away, it?s frothy not creamy as it should be, which tells me the sweet cream batch was either made wrong or it isn?t being properly refrigerated after use which I am basing off experience as I use to work for a different Starbucks location. . I keep coming back hoping for better quality but every time I?m disappointed and feel like I have wasted my money. Only Starbucks along my 1.45 hour commute or else I would completely avoid returning to.

It is always a challenge to avoid the long line at the drive-thru by going inside at the Kerman Starbucks. Unfortunately, the lobby is always closed regardless... read more It is always a challenge to avoid the long line at the drive-thru by going inside at the Kerman Starbucks. Unfortunately, the lobby is always closed regardless of the time of day, even though online it states that the store is open from 4:30 am to 10 pm. You will always find yourself waiting in line at the drive-thru, wasting gas. Be prepared for a wait of at least 24 to 30 minutes at the Kerman Starbucks, no matter the time of day or season.

We came here for the first time on our way to go fishing at the mendota slew's. We decided that we were going to have some coffee and a pastry for breakfast. Th... read more We came here for the first time on our way to go fishing at the mendota slew's. We decided that we were going to have some coffee and a pastry for breakfast. The morning employees and their service was really nice they were very friendly and polite.We decided to come back through the drive-thru on our way home we had about an hour drive. My husband and I and our threeteenagers ordered they got our order wrong, but they were really nice and polite in correcting it. All in all we would stillcome back to this Starbucks on our way to go fishing again.

WORST PLACE EVER!! ThEY ARE ALWAYS OUT OF STUFF ANDD THE WORKERS THERE ARE VERY RUDE! OME IN PARTICULAR WAS NAMED ELIZABETH SHE HAS TATTOOS AND PIERCINGS BTW SH... read more WORST PLACE EVER!! ThEY ARE ALWAYS OUT OF STUFF ANDD THE WORKERS THERE ARE VERY RUDE! OME IN PARTICULAR WAS NAMED ELIZABETH SHE HAS TATTOOS AND PIERCINGS BTW SHE IS REALLY RUDE HAS ATTITUDE AND ALL I ASKKED WAS IF THEY HAD WHIPPED CREAM BECAUSE WE SEENOTHER PEOPLE W/ WHIP CREAM. OUR LEMONADE WAS ALSO VERY WATERED DOWN THIS WILL BE MY LAST DAY GOING TO STARBUCKS IN KERMAN I AMVERY UNSATISFIED!!!