China King - Kenvil
China King
Description
In a mixed review of this restaurant, experiences vary widely. Some diners rave about the delicious, generously portioned food, highlighting excellent fried rice and accommodating service, while others report significant disappointments. Complaints include overcooked dishes, unresponsive staff, and rude interactions that overshadow the meal. Delivery issues further complicate the restaurant's reputation, with delays and missing items reported frequently. While some patrons continue to praise the culinary offerings, others vow to avoid future visits due to poor service and inconsistent food quality. Overall, the restaurant garners both loyal fans and frustrated customers, leaving potential diners with caution.
Images
Feedback
I have always had a great experience at this restaurant, but today was a disappointments. The food was extremely overcooked and dried out. The egg rolls and poopoo platter were both dry and lacking in meat. The vegetable egg foo young was also disappointing, with an overwhelming amount of broccoli and no other vegetables. I was very disappointed with my meal and will not be returning to this restaurant again.
Although the food was good. I don't think I will go there anymore. The customer service was terrible. I was at the counter and the person taking orders over the phone seem to have issues with the callers. He sounded very rude and when I he gave me my food he just put it up on the counter and walked away. Very disrespectful in my eyesight. Terrible. I gave it a 2 just for the food. Also the lady standing up there never turned around to acknowledge me and when she went to get something from the back, she never even looked my way to even say hello. I work in a restaurant and we have fantastic customer service. They suck.
Food taste is good. Portion is just right. Price is reasonable. Delivery takes a while... Pick up would be the best option. Customer service is terrible. Ordered via phone and a lady picks up and takes my order hangs up on me after getting my 1st choice. I called back and so I ask her why she did that while I was still talking. She did not apologized she just kept saying what's your order. I wanted to be clear with my order to prevent mistakes but she was still in a rush.
Place is a joke! Have ordered in the past food is ok. So I get a call after I place my order for someone there to tell me $3 dollar tip is not enough. I hang up. He calls again to tell me we got disconnected and he wanted to again let me know that $3 is not enough. I told him cancle my order he hangs up. Then he calls again to ask me if I'm sure I want cancle. Stated yes and hung up! Will never order from there again only reason I do it becuase they sell half fried chicken with French fries. Top of it they want to charge you $2 delivery fee.
Menu PDF
FAQ
More information
QR-Code for the menu
