Arby's - Kent

I ordered a Orange creme shake and I got a vanilla shake. Also missing our medium curly fry. Our root beer float is VERY flat and has barely half the cup of sod... read more I ordered a Orange creme shake and I got a vanilla shake. Also missing our medium curly fry. Our root beer float is VERY flat and has barely half the cup of soda.

Rib sandwich was not a Rib, and was Dry, needed more BBQ sauce. I asked for no Onions, and it wasnt followed. Barqs Root Beer was light on Barqs syrup, and was... read more Rib sandwich was not a Rib, and was Dry, needed more BBQ sauce. I asked for no Onions, and it wasnt followed. Barqs Root Beer was light on Barqs syrup, and was very diluted. Cherry Turnover was not as sweet as it should be, filling wasnt a good Cherry flavor.

The food was great, but the drinks came in a really flimsy carrier from the store. The DoorDash driver managed to keep it together, so kudos to them. However, o... read more The food was great, but the drinks came in a really flimsy carrier from the store. The DoorDash driver managed to keep it together, so kudos to them. However, once I brought it inside, it toppled over and spilled everywhere. It might be a good idea for Arby's to consider a sturdier drink carrier, like the one Taco Bell uses.

I visited the restaurant when my order turned out to be horrible, but they resolved the issue. read more I visited the restaurant when my order turned out to be horrible, but they resolved the issue.

The Reuben sandwich had some type of poultry instead of corned beef, which we assumed was due to a shortage. I ordered a specialty shake but received just plain... read more The Reuben sandwich had some type of poultry instead of corned beef, which we assumed was due to a shortage. I ordered a specialty shake but received just plain vanilla, which was quite disappointing. I also believe I ordered a six-piece mozzarella sticks but only got four.