Carluccio's South Kensington

I went out for dinner with my uncle and they asked us if we had any allergies. I was the person with allergies. Lady with a tablet went through the menu to see what I could have all of my choices didn’t have nuts in. Service was amazing! Very quick and very nice. I will be coming back again

We had a pleasant experience overall at this restaurant, with delicious food and friendly staff. However, there were some cleanliness issues in the restroom that were concerning. The manager was apologetic and promised to address the issue, but it should never have gotten to that point. It seems like the restaurant needs to improve their sanitation practices, especially with the sanitary bins. Despite these issues, it's clear that the restaurant has potential but needs to pay more attention to hygiene in order to maintain a positive dining experience.

Slow, lousy, surly service and food a total rip off. For example, I ordered toast and jam and got three tiny pieces of toasted French bread, no jam and all for an outrageous £5. I also ordered fresh orange juice and it clearly came straight out of a carton. Never again.

I was extremely satisfied with the service at this restaurant. The tall blonde server at our table was fantastic and very attentive. She made us feel at home and provided great assistance with the menu. The food was also outstanding. I had the chicken burger while my friends ordered ravioli and sea bass, and we were all impressed with the flavor. We were very happy with the overall service and will definitely return again.

I took advantage of Carluccio's current 50% off mains promotion and visited their lovely branch in the upscale South Kensington area. The restaurant had a romantic and sexy atmosphere in the evening with dimmed lights. It was a large establishment, bustling with a nice ambiance and some available tables even at 19:30 on a Friday night. The cleanliness was decent, although my seat had some crumbs on it. The menu offered a variety of options, including pasta, fish, salads, and more, with displayed calorie information for each dish. The service was impeccable, with friendly and attentive staff, including a great manager who was on top of allergies. I ordered my favorite dish, the Veganesca Spaghetti, which featured a unique puttanesca-style sauce with olives, capers, tomatoes, chillies, and garlic, topped with toasted mixed nuts, raisins, garlic, and herb breadcrumbs. The combination of flavors worked well, with a hint of chilli, sweetness from the raisins, and crunch from the nuts. The dish was well-presented and freshly made, although I would have preferred it to be warmer. Despite that, it was a good portion size and worth it, especially with the discount. I would recommend Carluccio's, and I hope they keep this branch open as they seem to be reducing their presence in London.