Arby's - Kenosha

Very nice customer service, but the roast beef sandwich wasn't to they're standard my husband was not pleased with it read more Very nice customer service, but the roast beef sandwich wasn't to they're standard my husband was not pleased with it

Stopped in at Arby?s Monday afternoon about 1:30 and it was pretty quiet. Ordered regular roast beef and a water for dine in, $5.16 and the service was fast and... read more Stopped in at Arby?s Monday afternoon about 1:30 and it was pretty quiet. Ordered regular roast beef and a water for dine in, $5.16 and the service was fast and friendly. The sandwich however, Was cold and the bun soggy! I asked for if the sandwich hadbeen sitting for a while and the clerk said yes about 15 minutes in the warmer. Meanwhile, the warden overheard the conversationand said what is wrong with the sandwich and I replied it is hot and not fresh. The warden corrected me and said people aremistaken that the sandwich?s are not hot they are warm. So I guess I got stuck with my cold sandwich that had been sitting awhile. The reality is they make them in advance because they don?t have enough help so they stack em up you hit the drivethrough and off you go with a sandwich that has been sitting a while. McDoland?s and Wendy?s serve freshly made sandwiches thatare hot! Be aware!

Food was pretty good. The new Diablo challenge is delicious. Don't need the free frosty if you love heat. Have had it 3 times already and looking forward to ano... read more Food was pretty good. The new Diablo challenge is delicious. Don't need the free frosty if you love heat. Have had it 3 times already and looking forward to another.

One of the better Arby's when I'm passing through the area off of highway 50. The staff is very friendly and helpful. Consistently good food. read more One of the better Arby's when I'm passing through the area off of highway 50. The staff is very friendly and helpful. Consistently good food.

We waited in line for 15 minutes before anyone came to the counter to greet us or take our order. All the employees were ignoring us while they attended to the... read more We waited in line for 15 minutes before anyone came to the counter to greet us or take our order. All the employees were ignoring us while they attended to the drive-through customers only. There were 3 people whose drive-through orders were incorrect and they came inside to wait just as long as we did. The dining room was filthy and people were complaining the entire time we were there. This location desperately needs new management and some job training. We will never return to this restaurant.