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Contribute Feedback What Nicole Jennings doesn't like about Church's Chicken:
This was my second visit, and once again they forgot to include the biscuits. This time, my mashed potatoes were missing, and the chicken I received was spicy, which my kids don’t eat, and it wasn’t what I ordered. The woman at the window was rude and unhelpful; she didn’t greet me or say thank you, just tossed the chicken at me and slammed the window shut. It was the worst experience I've ever had! View all feedback.
As much as my family likes Church's Chicken, it's unbelievable when it comes to the long wait and lack of customer service...might as well go to Texas to get good service/kindness?
I went here and waited in a 30 minute line. I get to the door, and I 'm told that they are closed. The door clearly states that they close at 10pm. The service was terrible. The lady on the microphone said I 'm sorry we closed there 's nothing I can do about it. THEY NEED TO AT LEAST STATE A REASON WHY THEY CLOSED EARLY! I was looking forward to getting my chicken. The line had about 15 cars.
I went here and waited in a 30 minute line. I get to the door, and I 'm told that they are closed. The door clearly states that they close at 10pm. The service was terrible. The lady on the microphone said I 'm sorry we closed there 's nothing I can do about it. THEY NEED TO AT LEAST STATE A REASON WHY THEY CLOSED EARLY! I was looking forward to getting my chicken. The line had about 15 cars.
The people that work at this Church's Chicken is very rude very inconsiderate and all of need to be fired
I ordered my meal on the churches chicken app. This was doing a time when they were not allowing anyone to come into the store. So after waiting in the long line that was on my all the drive to get to the intercom to give the lady my name and tell her I'm picking up my food. I was told my food was already picked up. I told her but it was a personal order that out ordered on the app. Was not asked what my order was when our offer a refund was not offered to have my food replaced. I've been in touch with headquarters and they want 866 number and I still have not have resolve I was just like to have my $19.10 refunded to me. Have been dealing with this since December 2021. Call my bank my bank told me that there was nothing that they can do about it because it's more than 60 days. I just want my money back the churches chicken that usually is on airline highway was burned down there in the process of rebuilding it someone from church is actually give me my money back please. However the food is good just sad that I have to go through all this shenanigans to get my money back.
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