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Boston Pizza recently made changes to their menu, much to the disappointment of many loyal customers. Some felt that the new items were subpar compared to old favorites that had been removed. Despite friendly staff, prices were considered high for average meals. On the other hand, some patrons enjoyed their experience, especially families with kids who appreciated the special children's menu. Generous portions were mentioned during cheap pasta night. Overall, while some customers may not return, others found Boston Pizza to be a great spot for casual dining with friends and family.

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