Waffle House - Katy

First time at a Waffle House. Had a classic waffle (it was flaccid, yuck), hashbrowns smothered/covered/chunked (with onions cheese ham) (OK, but thought the texture of the potatoes was oddly pasta-esque), and biscuits gravy (the best of the bunch, biscuit was warm and pleasant, gravy had good sausage flavor). Coffee was good, unsweet ice tea also good. Server was very nice, and was definitely the best part of the whole experience.

I can not tell you that I ever expected to give a Waffle House a Google Review! I can be weirdly particular about where I leave reviews, but the staff here is phenomenal. They made me feel like I was welcome almost instantly and were kind, they went above and beyond. I live far away but if I am ever in the area or craving some food I will go.

Never received my refund it’s been 2 weeks no one has called me I did an online order and didn’t pick up can’t call for refund

I have been going to Waffle House since May of 1976. There were only 3 in the Houston area then in Pasadena on 225 (gone now) and on Eldridge Dr by Gulf Freeway and on NASA road 1 off 45 South. But now they are all over. We get excellent service at Fry Rd from Roe. She is a server there for several years. Last time my bacon was a bit overcooked so she actually threw another slice on the grill and brought it to me. Their coffee is no longer freshly ground but still has that excellent smooth taste. Often very busy for good reason.

Please teach the training managers how to speak to the employees. Oliva is very harsh when she interacts with other employees. It's hard to watch and hear.