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Contribute Feedback What Arkan R likes about Potbelly:
I went in to order the sandwich and soup combo and was greeted by a gentleman named Chewy, he was very kind and polite and made sure my order was perfect! I really appreciated the good customer service that I was provided with and thank you to Chewy for that great experience! View all feedback.
What Alex htx89 doesn't like about Potbelly:
I'm extremely annoyed with the customer service I received today.Two heavy set potbelly hispanic women, (no pun intended) working the front failed to greet me, acknowledge me and carried on with their personal conversation in front of me after I told the young gentleman what I requested.This is so not coolAwkward.I didn't leave them a tip and the no tip button is jammed with gunk as if you have to press hard, to wher... View all feedback.
Google really needs to add a feature to put negative stars. This was my first time at this Potbelly. I ordered an original turkey no cheese on multigrain. I had reward points for a shake, so I ordered that as well. The shake was very watered down. Apparently, the person who made it didn't have the right ratio of ice cream to milk. Now, to the sandwich, I paid $10.04 for one slice of turkey. As evidenced in the attached pictures, they thought it was acceptable to make my sandwich with one slice of turkey. One slice of turkey. What makes it so bad is the person that was adding my lettuce, tomato, etc, to my sandwich, thought that one slice of turkey was ok as well instead of remaking it. I filled out a survey that was on the receipt I'm waiting for a remedy. I want my money back because I have no intentions of going back to any Potbelly. My app will be uninstalled as I do not have money to waste.
It was my first time here the sandwich was not the best but the Cookie was delicious I recommend the cookie.
Never tipping here again they wait to see if if you tip to bag
The menu at Potbelly revolves around sandwiches and warm, toasty subs, and it's their commitment to quality ingredients that sets them apart. I recently tried their Wreck sandwich, and it was a delightful combination of roast beef, turkey, and Swiss cheese, perfectly grilled and served on fresh, soft bread. The flavors were well-balanced, and the generous fillings left me completely satisfied.Potbelly's atmosphere is relaxed and inviting, with a cozy and rustic charm that makes it an ideal spot for a quick bite to eat. The staff is friendly and efficient, ensuring a speedy and enjoyable dining experience.In summary, Potbelly is a great choice for those seeking a straightforward and tasty sandwich. Their dedication to quality ingredients and cozy ambiance make it a comfortable spot to enjoy a delicious meal. If you're in the mood for a no-fuss, high-quality sandwich, Potbelly is definitely worth a visit.
Such a lovely place to eat came on my lunch brave hard day but I know I could get on a good mood with the crew especially I’m not sure his name but Dettrck and Jake took care of me and brightened up my day. Lovely place to go definitely recommend!!! <3