KFC - Kannapolis

People who know me know I love fried chicken. This particular location had good fast service. Employees were friendly and answered questions I had about the men... read more People who know me know I love fried chicken. This particular location had good fast service. Employees were friendly and answered questions I had about the menu with common courtesy and made me feel like they were actually trying to help rather than just go through the motions. Menu is just like any other KFC. No issues with the food I ordered and noting was missing either. I would go to this location again.

Wow, the service was incredibly fast and the staff were really friendly! I just went through the drive-thru. The young man who handed me my food was very nice (... read more Wow, the service was incredibly fast and the staff were really friendly! I just went through the drive-thru. The young man who handed me my food was very nice (I didn’t catch his name), and the young man who took my order (Richie) did an excellent job. He spoke clearly over the speaker (which I made sure to compliment), confirmed my order for accuracy, and was very professional and friendly during the payment process. Great job, KFC manager! And of course, the food was top-notch.

A service! From the gall, the orders, the whole way to the lady gives the food at the pick-up window best customer experience. They were all so pleasant and see... read more A service! From the gall, the orders, the whole way to the lady gives the food at the pick-up window best customer experience. They were all so pleasant and seemed really happy to serve! What a great team in this place. I'm sure I'm back!

I had a wonderful experience at KFC thanks to Lady Nicole, who was exceptionally nice, polite, and patient while I placed my order. My food was prepared right a... read more I had a wonderful experience at KFC thanks to Lady Nicole, who was exceptionally nice, polite, and patient while I placed my order. My food was prepared right away, and everything went smoothly! I want to extend my gratitude to the entire team for their hard work and commitment to providing fast and friendly service! Thank you!

The chicken sandwich was excellent, though it can be a bit inconsistent depending on the cut of chicken you receive, as it’s occasionally overly sauced. The fri... read more The chicken sandwich was excellent, though it can be a bit inconsistent depending on the cut of chicken you receive, as it’s occasionally overly sauced. The fries, however, were fantastic and served hot.