Bojangles - Kannapolis

#23 - Fast Food - Kannapolis, #23 - Sushi - Kannapolis, Delivery Services

Bojangles

Bojangles
2.9 / 5 (289 reviews)

Menu

On this site, you will find the complete menu of Bojangles from Kannapolis. Currently, there are 2 meals and drinks available.

Bojangles in Kannapolis, NC, is a vibrant American restaurant with a cozy atmosphere. With an average rating of 3.4 stars, it has garnered a loyal following. This week, Bojangles welcomes you from 5:00 AM to 10:00 PM. If you're curious about peak times or would like to reserve a table, feel free to call ahead at (704) 932-5415. Prefer enjoying your meal at home? Order from Bojangles through Uber Eats for a delightful dining experience right at your doorstep. If you're looking for alternative flavors, consider Taco Bell or Mr. Burrito Mexican Grill as well. Have you dined here before? We'd love for you to share your experience by leaving a review!.

Last update: 17.01.2026 from: Jessica

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Feedback

★ 2.9 / 5 from 289 reviews

At a local Bojangles, customers have recently expressed dissatisfaction with the drive-thru service. Long wait times, often exceeding 30 minutes, have become the norm, leaving patrons frustrated over the lack of efficiency. Issues with staffing have been noted, with only one order being taken at a time and minimal acknowledgment of customers waiting for assistance. While the food remains a highlight, inconsistency in service quality and menu visibility has diminished the overall experience. Despite these challenges, positive feedback on friendly interactions suggests potential for improvement, indicating that with better management, this location could reclaim its standing in the community.

vfunk-2
31.01.2023

I’m not sure if they are short staffed or what, but the 2nd drive thru lane is NEVER open. I waited in line wrapped all the way to 29 for 30mins! Once I got to the window I realized that they were taking orders one at a time. There was no one in front of me and once I paid and got my food is when she took the next order. People are looking for jobs! Hire some help. Awful customer service.

lamont-gutkowski
31.01.2023

If I could give this place a 0 star, I would. This place has only been here 4 months and the customer service was horrible, long wait time and food was so hard that I could throw it against the wall. Don't waste your money or time coming here!

sam79
31.01.2023

Sunday late afternoon. Dining room closed. Could be not enough staff, who knows. Go through drive thru. I want a family meal. We don 't have that . You don 't have an 8 piece or 10 piece meal with sides ? No. This is Bojangles right? What the actual hell. I drove away and went to Popeyes. Family got their chicken AND sides.

jessica-j-snake8255
28.03.2025

Some times the customers are rude, one of the other employees tried to flirt with my husband in front of me, and no matter how many times you repeat your order they still get it wrong and try to assume I ordered a sweet tea, every time.

luna-leigh-1
28.03.2025

I?m not sure if they are short staffed or what, but the 2nd drive thru lane is NEVER open. I waited in line wrapped all the way to 29 for 30mins! Once I got to the window I realized that they were taking orders one at a time. There was no one in front ofme and once I paid and got my food is when she took the next order. People are looking for jobs! Hire some help. Awful customerservice.

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