Dunkin' - Kankakee
Dunkin'
Description
Nestled near a busy intersection and part of a petrol station, this Dunkin’ Donuts location offers a mixed bag of experiences. While visitors have enjoyed quick service and friendly staff, issues like unresponsive management, order mix-ups, and food quality have left some dissatisfied. Reports of stale donuts and unappealing cleanliness standards raise concerns. However, efficient service and fresh drinks have kept some patrons returning. Overall, the restaurant must enhance collaboration and customer service to attract more loyal customers, aiming not just to serve, but to delight amidst the busy environment.
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Feedback
Our drinks were made correctly and quickly the only issue was the kitchen was closed it was in the afternoon so that was kind of a bummer that no hot items were available.
Great coffee. Went through the drive thru. Accurate order with multiple items including coffee, donuts, and breakfast sandwiches.
This DD is located near the exit on Highway 57 and a part of the Speedway petrol station. It is a small, but has quite all the options you find in a normal DD store. We usually think about this for coffee, gas and food. 4 location and access. This is a busy intersection and high traffic situation. 5 food, coffee and other snacks, 4 employees and service. The staff is very friendly and efficient. They are sometimes busy due to traffic on the gas station. They are very helpful and friendly. Be patient. It is worth waiting for a good cup of DD coffee. We'll keep coming while we visit places here.
Always a friendly greeting and a wave when I come in. The baker is on point with their donuts.
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FAQ
More information
QR-Code for the menu
