Wendy's - Kanata

#4 - Vegetarian - Kanata, #13 - Fast Food - Kanata, American

Wendy's

★ 3.9 / 5 (1210 reviews)

**Wendy’s: A Tale of Two Experiences** At Wendy's, customer experiences can vary dramatically. Many patrons have encountered frustrating service issues, from incorrect orders at the drive-thru to abrupt cancellations of delivery orders, undermining satisfaction. Conversely, others praise the friendly staff and prompt service, frequently highlighting certain employees for their politeness and efficiency. While the food quality remains consistent, with popular items like the Baconator and crispy chicken nuggets receiving favorable reviews, the restaurant's management responses and resolution processes have drawn criticism. Overall, Wendy’s presents a mixed bag, leaving customers divided on whether to return for another meal.

Last update: 17.01.2026 from: Luc

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★ 3.9 / 5 from 1210 reviews

Was Jay Gagnon at Wendy's a mag?
The Best!! I had to ask her name and thank her today Angie is amazingly polite and cheerful everyday on the order window. The gentleman at the pay window is awesome too. I eat at this location 2-3 times a week and they are ALWAYS polite and engaged. The food is fresh, fast and hot!! And you the order is always right! When’s the last time you said to yourself Wow that was a great drive through experience!?! Keep it up... View all feedback.

What Jamie Morin dislikes about Wendy's:
The guy at the drive through kept interrupting me while trying to order. Consequently the order was wrong. I got no receipt to check and he told me I was wrong when I went in to correct the order. I will NEVER go back to this restaurant again. View all feedback.

Jamie

10.06.2024

★ ★ ★ ★ ★

The guy at the drive through kept interrupting me while trying to order. Consequently the order was wrong. I got no receipt to check and he told me I was wrong when I went in to correct the order. I will NEVER go back to this restaurant again.

Barry

10.06.2024

★ ★ ★ ★ ★

The worst!! Burger was a burnt hockey puck Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 1 Service: 2 Atmosphere: 3

Jay

10.06.2024

★ ★ ★ ★ ★

The Best!! I had to ask her name and thank her today Angie is amazingly polite and cheerful everyday on the order window. The gentleman at the pay window is awesome too. I eat at this location 2-3 times a week and they are ALWAYS polite and engaged. The food is fresh, fast and hot!! And you the order is always right! When’s the last time you said to yourself Wow that was a great drive through experience!?! Keep it up Wendy’s and thank you Angie! Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Recommended dishes: French Fries, Dave’S Double Burger, Baconator Combo

Luc

10.06.2024

★ ★ ★ ★ ★

I absolutely love this place! The service was excellent, and I enjoyed dining in for dinner. The price per person was very reasonable at CA$10–20. The food was rated 4 out of 5, the service was a perfect 5, and the atmosphere was also a 5. Highly recommend!

Malindo

10.06.2024

★ ★ ★ ★ ★

Warm and fast Food: 5 Service: 4 Atmosphere: 5

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