Subway - Kanata
Subway
Description
Subway often serves as a quick dining option, especially for those in a hurry, but recent experiences suggest a decline in service and menu options. Customers have expressed disappointment with wait times and a lack of attention to in-store patrons, as online orders seem prioritized. The menu changes, including the omission of lettuce without any price adjustments, have frustrated guests. While there are some commendations for staff members and the quality of food, consistency and customer service appear to be areas needing improvement. Overall, diners may want to reconsider their expectations when visiting this Subway location.
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Feedback
I placed my order through uber eats many times I get a sad, pathetic sandwich that has more meat than veggies; I spoke to management they told me to add a comment to ask for more veggies, well the app doesn't have additional comments section on this specific store to accommodate my request, so I call the store, and instead of being accommodating I get the staff speaking a different language and I'm not supposed to be upset that this si is rude when dealing with customers. I asked for it to stop as I don't speak the language, and it's not helping the situation. Result in, no sandwich can be made with more veggies as Subway states this is the new protocol, and my order was cancelled.
Lunch can get very busy! Seems like Uber and all the other apps get priority over the actual customers standing in front of them!
This location is my one only choice for a fresh healthy food! And nick is kinda sub ninja! I would say all the crew are amazing!!! It's worth paying for all of you people have to visit this location!!!
Service: Takeout Meal type: Lunch Price per person: CA$10–20
Service: Takeout Meal type: Lunch Price per person: CA$20–30 Food: 2 Service: 1 Atmosphere: 1
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More information
QR-Code for the menu
