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the place is beautiful and I love how spacious it is. beautiful swimming pool and in the night the blue lights around the pool look fantastic. I had my friends for the birthday dinner at the lodge. wow, we enjoyed that. the horse head sculpture is amazing. View all feedback.
Very safe and reliable, clean and tidy, Awesome accommodation and healthy environment.
Great customer service although not consistent and is dependent on the specific waiter or waitress. There are most facilities on site including an adult and baby swimming pool. Most staff are approachable and friendly. There's a level of flexibility by staff which makes the stay more relaxed i.e.: how and when to make a payment. Breakfast could be improved significantly especially the dry bread, flavour of the beans, portion sizes, and the issue of serving one standard meal without checking with the customer if they eat/ want everything being served. Bear in mind there is no verbal or written menu. I think the default is a fried egg I requested a boiled egg.
Doubles as a place from places for that private experience. The raised swimming pool is iconic, coming with powerful sounds from the dj's selections in the backdrop. The Events Hall comes in handy for functions like weddings and so on with a dedicated playback pa readily available. Loved the alert security personnel in place, giving the place a sense of serenity... a short drive away from the Kitwe CBD and tacked away in the middle of the bustle of new Kawama, Kitwe, Zambia.
Loved the services offered. Barbershop, especially the Restaurant Chisa Nyama.. and they have cold
Good environment. Terrible customer service and very rude fat security guard.
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