Tailwind Concessions - Juneau

Attitude of the bar tender is terrible. She’s not nice to customers at all. It’s strange too because she’s condescending to people but then calls everyone “hun” which makes it even worse.

Waitstaff’s general mood seemed meh, across more than one server. Someone stopped by for a soda who didn’t drink and they turned them away. I get it’s a small space but it’s not cool to not serve someone who doesn’t drink alcohol.Prices are hard to find for general things and this are a bit more than you would think.

At 5:00 AM in the morning, a Mocha and breakfast burrito are much appreciated since AK Air doesn't provide a real food option on the early morning flight to Seattle. My server/barista was very friendly and helpful since my hands were full with a 6 month old.

In life you need highs and lows. Without the lows, the highs wouldn’t be as great as they are. Luckily for me, or unfortunately, every mocha I have for the next month will taste at least 10 times better than it normally would. That is unless I have a total lapse in judgement and get another mocha from tailwinds. ? Get a coffee from the heritage stand by AIH and save yourself the misery of the wretched tailwind brew.

The lady who was working on 1/10/20 in the bar in the non secure part of the airport was absolutely rude to everybody that came through and as inefficient as it gets. It could be that there was only one person working between the kitchen and the bar but either way she could have approached things a little better. I don’t recommend coming here. If you have time grab a beer and a meal from somewhere else before coming to the airport. This lady doesn’t deserve a job with the attitude that she has. I’m not the type of person to go out of my way to write a review but this needed to be done. Don’t wast your time or money here.