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Contribute Feedback What Casandra Johnston doesn't like about Dunkin' Donuts:
I stop almost every morning. At least a week I get donuts and drinks for my guys at work. Only two of us drink coffee, so I always get the hot chocolate that everyone will drink. Last week I ordered the donuts and hot chocolate. When I had to work, it was instead a box of coffee. Again, only two of us drank coffee. I called and the lady said to come back in and they'd give me a box of hot chocolate to make it right.... View all feedback.
I stop almost every morning. At least a week I get donuts and drinks for my guys at work. Only two of us drink coffee, so I always get the hot chocolate that everyone will drink. Last week I ordered the donuts and hot chocolate. When I had to work, it was instead a box of coffee. Again, only two of us drank coffee. I called and the lady said to come back in and they'd give me a box of hot chocolate to make it right. I went this morning and the guy in the car ride laughed in my face and said nothing is free. I bought the donuts and hot chocolate and told them it was a long time before I came back. That? ll make up the price difference, in my mind anyway.
Dunkin is my morning. And I love the sweet paprika sandwich.
Service was good, very quickly this place for professional, donut was not fresh...
I went the other day and got the best service from a wonderful young lady named Niecy. However, as I left another employee, Niecy began to betray me to give me the wrong free product. Normally I would have said nothing other than the woman Ton and the fact that she did it before me made me angry. I told her that this young lady did her job right up and beyond and you advised her for it? So what if she messed up, because in this process she made a customer EXTREMELY HAPPY, especially when I consider that I am a loyal Starbucks customer. I bought a cup that cost near $20, so the fact that she should outweigh me a free drink with GREAT service was given away. I hope she is still there when I return later this week, because she is the reason why I will return 's name after this ad of unprofessionality on the other lady! I will definitely NOT apply if/if the other lady works. Their behavior/Attitude/Ton was very unnecessary.
You must try to add the French vanilla ice cream coffee coconut!!!