Tacos Giselle - Joliet

Al pastor chimichanga dinner3 steak super tacosCheese friesXL horchataOrdered our food and was asked if we wanted chips and salsa. We said yes, never got any. My wife’s tacos came out first, then a few minutes later our “cheese” fries came out, but no cheese. We informed the server and he said he would be back with it. 10 minutes later, my chimi dinner came out. Still no cheese or horchata. So I reminded him again. Another server brought our horchata to us a few minutes later. Then our cheese came. If you can even call it that. Their microwave must be busted because not only was my beans and rice served cold, SO WAS THE CHEESE! I literally turned the cheese cup upside down and it sat in the cup. We didn’t even bother eating the fries because the were cold by the time we got cheese and DEFINITELY did not touch the cheese. Pictures to show the cold, clumped up cheese AND the amount of fries $3.19 gets you You get more fries from McDonalds value fries than Taco Giselle. This was our second time here and after failing twice, we will not be ever coming back.

This place has TERRIBLE customer service. They didn’t have my order right at all! When asked to speak with a manager she was RUDE and stated she is not responsible for checking the food then hung up the phone!! I DO NOT RECOMMEND THIS PLACE !!!!

I had an OK experience so I couldnt rate it much higher

I absolutely love there food. Idk what the hours are during quarantine but if you can order as many carnitas as possible

Good food. A little on the pricey side but worth it.