Reviews

Overall Total Score
3.6 out of 5
Very good | 137 reviews

What User likes about Jimmy John's:
I’ve visited this restaurant more than a dozen times, and every time I encounter Elizabeth, she consistently provides excellent customer service. She’s always willing to help whenever I need something, and her presence truly enhances the overall atmosphere. Great job, Elizabeth! View all feedback. What User doesn't like about Jimmy John's:
We used to enjoy Jimmy John's, but our experience has changed recently. Two weeks ago, I had to wait an hour for our food, even though there was only one person in front of us. Katrina, the cashier, and the girl who made our sandwiches were both extremely rude and slow. We decided to give it another shot today, but unfortunately, we had the same experience. Katrina was once again very rude, and she got our order wron... View all feedback.

Reviews from various websites

Menu
2.8 ★ from 10 reviews

Very poor customer service. The staff was very rude to my wife. They got our order wrong and then we’re rude when we asked them to fix it. They had the music tu...

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Went to Jimmy John's for lunch. The staff was super friendly and the restaurant was clean. I want to say my sub was super good but it wasn't bad either. I prefe...

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Good subs for a good price! The service is fast and they stay open late which is a win, win for me.

When I arrived there was not a soul in sight...I 'm including employees. A guy came out thought he was friendly at 1st I was wrong. Just down right unfriendly,...

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Great subs. They may have heard the 3rd sub I ordered , they don't give you time to order, happens everytime I go.

Restaurantji
3.9 ★ from 122 reviews
Sirved
3.9 ★ from 5 reviews

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