Baskin-robbins - Jessup
Baskin-robbins
Description
In a disheartening portrayal of a local ice cream shop, patrons share their frustrations regarding poor customer service and menu inconsistencies. Many noted a lack of basic safety practices during the pandemic and an unfriendly staff, which overshadowed their experience. Confusion reigned at the drive-through, with several customers receiving incorrect orders or discovering that popular flavors were unavailable. The overall impression is one of dissatisfaction, with visitors vowing to seek out alternative locations to enjoy their favorite treats. This establishment's failure to maintain quality service and product offerings has left a lasting negative impression on its clientele.
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I arrived at this restaurant tonight at 8:28pm craving a strawberry milkshake. Unfortunately, I was told by the staff that they had already cleaned up for the night and were no longer serving milkshakes. When I questioned why they had cleaned up so early, considering they close at 10:00pm, I was simply told, "I don't make the rules." I then asked for a banana split, only to be informed that they were out of bananas. I strongly recommend avoiding this place. It seems that the late night staff's priority is to do as little as possible and close up quickly, which makes me wonder if the owner is aware of this.
This was absolutely awful. All new people were working. No shift manager. They didn't know how to do anything I ordered. Spent 30 mins changing who was working on my order. It was insane. Do not come here. Especially not for ice cream.
My husband and I went to this restaurant, and the waiter was very unprofessional. The ice cream we ordered tasted terrible and the cones were stale. I do not recommend this place at all. We ended up leaving the restaurant and throwing away the ice cream. It was a complete waste of money.
FAQ
More information
QR-Code for the menu
