Baskin-robbins - Jessup

Ice Cream Shop, Ice Cream, Delivery Services
Menu
Full menu with pictures, prices and categories.

Baskin-robbins

Baskin-robbins
2.6 / 5 (199 reviews)

Description

In a disheartening portrayal of a local ice cream shop, patrons share their frustrations regarding poor customer service and menu inconsistencies. Many noted a lack of basic safety practices during the pandemic and an unfriendly staff, which overshadowed their experience. Confusion reigned at the drive-through, with several customers receiving incorrect orders or discovering that popular flavors were unavailable. The overall impression is one of dissatisfaction, with visitors vowing to seek out alternative locations to enjoy their favorite treats. This establishment's failure to maintain quality service and product offerings has left a lasting negative impression on its clientele.

Last update: 17.01.2026 from: Jerry

Feedback

★ 2.6 / 5 from 199 reviews
jerry-robinson-bush4
10.05.2024

I arrived at this restaurant tonight at 8:28pm craving a strawberry milkshake. Unfortunately, I was told by the staff that they had already cleaned up for the night and were no longer serving milkshakes. When I questioned why they had cleaned up so early, considering they close at 10:00pm, I was simply told, "I don't make the rules." I then asked for a banana split, only to be informed that they were out of bananas. I strongly recommend avoiding this place. It seems that the late night staff's priority is to do as little as possible and close up quickly, which makes me wonder if the owner is aware of this.

jamey-campbell-stude
10.05.2024

This was absolutely awful. All new people were working. No shift manager. They didn't know how to do anything I ordered. Spent 30 mins changing who was working on my order. It was insane. Do not come here. Especially not for ice cream.

yolanda
10.05.2024

My husband and I went to this restaurant, and the waiter was very unprofessional. The ice cream we ordered tasted terrible and the cones were stale. I do not recommend this place at all. We ended up leaving the restaurant and throwing away the ice cream. It was a complete waste of money.

philip-mclemore
10.05.2024

I like there breakfast and ice cream

o786-007
10.05.2024

Got here 8:28pm and employees said was closed and doors was locked. If that is the case owner/management needs to update this. All the reviews here are regarding them closing earlier

FAQ

You can use the WLAN of the establishment free of charge.

The place also takes various credit cards.

More information

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