Baskin-robbins - Jessup
Baskin-robbins
Description
Images
Feedback
The staff at this restaurant are often inexperienced and lack professionalism. They seem to disrupt the restaurant's operations, especially during busy accounting hours.
The reviewer had a frustrating experience at the restaurant when trying to redeem a valid certificate for a milkshake. The staff member refused to honor the certificate, made sarcastic remarks, and charged full price for the milkshake. The reviewer also received an additional certificate without a barcode, which was also not honored. Despite having a bad day, the reviewer expected better customer service and respect for their valid certificates.
I went to this restaurant with my son. There was only one staff member handling everything, so it took us a while to be served. Unfortunately, the milkshake machine was out of order, so we had to order something else instead. Overall, the experience was okay, but the main downside was the amount of time it took to be served.
