Starbucks - Jermantown

Firstly, Starbucks employees in Giants are not given the same training as regular Starbucks. They're essentially given a recipe book and are told to work alone. After I received drinks that look like I made them myself instead of paid someone $30 for... I was informed by a giant staff member that the training they received is all online. This was also after a few prior visits with similar results. Fourth time is definitely shame on me.

Worst Starbucks. Keep messing up my drink, don’t know how to take an order especially customized orders. First they would ask me what I want, then they would ask me to repeat so they can write it down. Like you could’ve done it the first time?!?Also why don’t they fill up my venti all the way up like other Starbucks!? (Pic- I just took one sip)

The staff doesn’t know how to make customized drinks, I asked for 2% milk, she told me they are not like an usual Starbucks. I asked them to redeem my gift card, she had no idea how to do it and told me to insert my gift card into the debt card machine. She also didn’t bother to ask her coworker and when I asked her to , her coworker was very rude and grumpy. I also had to wait for a long time for my drink. I think this may be the worst Starbucks I have ever been to and it completely ruined the Starbucks’ reputation.

Anna is the nicest Barista she is so nice and the way that she's makes the drinks even better thank you Anna for your great work?

It 's at the Giant. If you 're expecting the full Starbucks experience, that won 't be happening here. This is for getting a coffee to help with grocery shopping. I am grateful for this. Always have polite employees who work here. It 's located right near the main entrance. Recently was glad to get some Yukon Blend. Had forgotten how tasty that was. Plus I was struggling. Coffee addiction is for real. Yet they have vitamin C here. If you 're in the need to get grocery shopping done, this can lend that invisible hand of eye opening juice. There 's also a small section for cups, mugs, and other Starbucks merchandise.