Firehouse Subs Boulevard Shoppes

I love this store!!!! It's my kind of place. Just walking through the front door, puts a big smile on my face!! Thanks Toby Keith for just the right words to express our love of Firehouse Subs

Came into the store after attempting to call in to place a carry out order (no one answered over multiple calls). Thought maybe they were busy, but I walked in and went to place my order. It took a few minutes before someone took my order. Once I did, ALL the employees went to the back. I went around the far side of the counter and saw them all just sitting back on their phones. After about 10 minutes of waiting, one of the employees finally started working on my sandwich. I've now been waiting almost 20 minutes now. Not to mention I have heard the phone ring multiple times, and no one has attempted to answer it. Great place, but employees need to be re-evaluated. Update: after 22 minutes, sandwich has made its way in the oven

Hateeeee to do this. But yall that was something yesterday. I placed an online order for pickup at 2:15, no big deal I ran some errands to wait. I came in around 2:18ish and was told sorry, the pickup time was at 2:15 but we’re running behind. No problem I said and got my drink at sat down. Fast forward to 2:35, my food wasn’t ready yet, but an employee had been running around the counter and having the entire team look for her headphones. Once she gave up and everyone’s back was turned looking, she hit that front register, snatched 2 fat cookies from the basket, shoved them in her pants and said eh, let me know if you find em and walked out. Y’all can watch cameras, that killlllled me lol. “2:35” Thennnn, my food I think was still in the process but the manager couldn’t make it. His eyes were too focused on watching the pro bowl games on tv for a good few minutes at a time, so my sandwich was a little cold by the time I got it. So yeah, what I got from my experience was show up about 20-30 minutes after the pickup time, the employees lovvvvee dem cookies and will do anything to get one, and that if there’s something on TV at the same time as your food is being made, you won’t get it for a minute. Hope she found her headphones, or if she had them all along I hope those cookies were good

Great people, great food, great service. Always offering a kind suggestion even when they are closed.

They told me, they weren't open and directed me to go to Jersey Mike's. What kind of service is that??? Still like their sandwiches but dislike how their staff treat customers