Subway - Jasper

After a 15-minute drive back to the restaurant, we decided it would be best to ask for a refund and find another place to eat. When we got to the drive-thru, th... read more After a 15-minute drive back to the restaurant, we decided it would be best to ask for a refund and find another place to eat. When we got to the drive-thru, the manager informed us that the subs had already been remade, so a refund was not an option. To make matters worse, she slammed the window shut and walked away. Her daughter, who was with her, even chimed in as if she were part of the team. We were left confused, especially since we had been told earlier that the sandwiches wouldn’t be made until we returned with the originals and our proof of purchase. In the end, we disputed the charge and are hoping to get our refund that way. This experience was a clear example of incompetence. Seriously, kids, focus on your education.

This restaurant has extremely rude staff. I truly think this location needs to be shut down! I've never exited a parking lot so fast. Do yourselves a favor and... read more This restaurant has extremely rude staff. I truly think this location needs to be shut down! I've never exited a parking lot so fast. Do yourselves a favor and steer clear of this place.

The service was warm and welcoming, but the sandwich fell short in taste. The meats lacked a lot of flavor. read more The service was warm and welcoming, but the sandwich fell short in taste. The meats lacked a lot of flavor.

I'm not sure if this applies to all Subway locations or just the one in Jasper, but just because I don’t want my bread toasted hard doesn’t mean I want my chick... read more I'm not sure if this applies to all Subway locations or just the one in Jasper, but just because I don’t want my bread toasted hard doesn’t mean I want my chicken or steak served ice cold. Use some common sense—who actually eats cold meat? Warm up the meat! Also, if avocado costs $1.70 plus tax, I expect it to be properly added to my sandwich. Three times now, it either hasn’t been included or only a tiny, disappointing amount was put on—more like a scrap from the bottom of an empty container. I want exactly what I ordered from the Subway menu, especially when paying extra! Having to microwave my sandwich to warm up the meat ruins the bread and vegetables, which basically spoils the whole meal. If it hadn’t cost me $30, I’d just throw it away and eat somewhere else!

It cost $20.35 for two six-inch subs—unbelievable! At any other Subway, I could have gotten two footlongs for that price. read more It cost $20.35 for two six-inch subs—unbelievable! At any other Subway, I could have gotten two footlongs for that price.