Dunkin' - Jasper

Went by due to Starbucks being closed again, first person taking order was clearly new and getting frustrated with the system, second person took over and got o... read more Went by due to Starbucks being closed again, first person taking order was clearly new and getting frustrated with the system, second person took over and got our drinks correct on screen and 6 donuts very limited variety but that was ok sense they closed soon. Order came fast but sadly the drinks were warm at best maybe steamed to 90-100 degrees and was wanting a hot drink due to the chill in the air. Definitely need to slow down and make the drinks correct and at the correct temperatures. Have gone several times and it’s 50/50 if the drinks are correct and good. Need to work on consistency to keep customers happy

BEST place in town to get coffee, donuts, and breakfast sandwiches! ? ? ? ?Dietary restrictions: Dairy free optionsKid-friendliness: Kid friendly options (drin... read more BEST place in town to get coffee, donuts, and breakfast sandwiches! ? ? ? ?Dietary restrictions: Dairy free optionsKid-friendliness: Kid friendly options (drinks and food)

I normally NEVER complain much less write reviews, however, my son I's experience this morning certainly warrants a 1 star review. We are 2-3x/week customers bu... read more I normally NEVER complain much less write reviews, however, my son I's experience this morning certainly warrants a 1 star review. We are 2-3x/week customers but will likely not return again due to the consistently negative rude short haired female employee. She made an unnecessary passive aggressive comment to my 11 year old that I clearly heard from across the room. When working in the service industry, I understand it can be frustrating and overwhelming but it is NOT okay to outwardly speak this way to an innocent child. I see there are other complaints about her never feel comfortable or welcome there because of her, despite our repeated business (and tips).

Sept. 10th, 2021 5:00 p.m. Blonde girl behind the counter couldn't stop talking to her boyfriend, and was putting all the work on the other employees there. The... read more Sept. 10th, 2021 5:00 p.m. Blonde girl behind the counter couldn't stop talking to her boyfriend, and was putting all the work on the other employees there. The brown-haird girl apologized for our wait (one of our drinks was forgotten) and did theorders herself while the blonde one stood there. These aren't all assumptions either, the conversation was audible, and theother employees tried to ask her to help more. It sucks to see such a good establishment ruined by a bad employee. The other twothat were there deserve a raise for having to deal with that.

The coffee is always excellent. However, teach some of your employee to drop their attitudes when we pull up to let them know we have a mobile order. The huffin... read more The coffee is always excellent. However, teach some of your employee to drop their attitudes when we pull up to let them know we have a mobile order. The huffing and puffing is extremely rude.