Wing Zone - Jacksonville

We have ordered from this location multiple times in the past. The chicken wings are good, but the cost is a bit high for the portion size. However, our experie... read more We have ordered from this location multiple times in the past. The chicken wings are good, but the cost is a bit high for the portion size. However, our experience tonight was unacceptable and we will not be ordering from here again. We placed an online delivery order at 5:26 pm and received confirmation, with our card being charged. However, at 7:20 pm, 2 hours later, we received a call informing us that our order was cancelled due to a lack of delivery drivers. Two hours later! We are extremely dissatisfied with this service and will not be returning.

Be carful eating here I got let go because I wouldn’t and couldn’t come to work because I had Covid read more Be carful eating here I got let go because I wouldn’t and couldn’t come to work because I had Covid

The only difficulty is choosing between the liquid gold or sweet samurai options on the menu. read more The only difficulty is choosing between the liquid gold or sweet samurai options on the menu.

I waited over an hour and a half for my delivery without any communication about a delay. I was initially told it would take 45 minutes, but after that time pas... read more I waited over an hour and a half for my delivery without any communication about a delay. I was initially told it would take 45 minutes, but after that time passed, I still hadn’t received anything. When I called to find out what was happening, I was informed that it would be another 15 minutes because they only had one driver. I believe that when running a business, it's important to keep customers informed about their orders and any delays.

The staff were extremely friendly, but unfortunately, the food didn't meet my expectations. This is my second visit, and I truly wish I could rate it higher, bu... read more The staff were extremely friendly, but unfortunately, the food didn't meet my expectations. This is my second visit, and I truly wish I could rate it higher, but that wouldn't be honest.