Kfc - Jacksonville

American, North American, Western
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.5 / 5 (3848 reviews)

Description

Nestled in Jacksonville, NC, the KFC on Western Boulevard presents a contrasting dining experience. While recent renovations have created a clean and inviting atmosphere, customer service remains inconsistent. Patrons have reported delays in order taking and preparation, along with issues with miscommunication at the drive-thru due to a faulty speaker. However, many guests praise the friendly and courteous staff, along with hot and fresh food during visits. Despite some management concerns and difficulties with order accuracy, the restaurant shows potential for improvement, making it worth a visit for those seeking a quick meal.

Last update: 31.05.2026 from: Summers

Feedback

★ 2.5 / 5 from 3848 reviews
summers-michelle
31.05.2026

There was something wrong with the drive through. Which made for quite a crowd in the lobby and I believe There also was a problem with the registers. But the team stuck it out like troopers.

raquel-trinidad-chur
31.05.2026

Usually I always get chicken tenders combo but this time I tried the Pot pie, hot,and fresh

fannie-forcine
31.05.2026

The service was great with a beautiful greeting smile from both ladies. Food was hot and delicious. I would recommend this one to others. My nephew visiting from Texas talked vary highly appreciated of the ladies , food and service. M

jannie-williams-stud
28.02.2025

I tried to call the Western Boulevard location in Jacksonville, NC from 7 PM to 9 PM, but I was unable to get through because the line was constantly busy. It’s quite concerning for a business. When I finally received my order, it was incorrect, and I wasn’t even given a receipt. This is unbelievable! Perhaps if they didn't have a baby behind the register, someone might have noticed that my order was wrong.

hannah-mayer-teacher
28.02.2025

My husband and I decided to go inside to place our order more quickly, but to our surprise, we ended up waiting over 10 minutes without anyone taking our order. Despite there being a crew of seven people and a cashier, they took their time serving the woman in front of us, which caused further delays. The elderly woman at the register was quite rude and took her time with both taking and preparing the order, and we could barely understand her. We won't be going inside again; hopefully, the drive-thru will be faster next time.

FAQ

The restaurant offers free WLAN for its guests.

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