KFC - Jacksonville

#10 - Order Fast Food Jacksonville, Chicken, Chicken Wings
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KFC

KFC
2.9 / 5 (1427 reviews)

Description

KFC has long been a beloved fast-food staple, yet recent visits illustrate a mix of experiences that reflect the challenges this chain faces. While some patrons rave about the delightful spicy chicken sandwich and friendly service, others encounter undercooked chicken, incorrect orders, and subpar customer service. Many express frustration over inconsistent food quality and long wait times, emphasizing that improvements are necessary. Despite a few shining stars, numerous comments highlight the need for better attention to food preparation and a more positive staff environment. Overall, while KFC has potential, it must address these issues to fully satisfy its loyal customers.

Last update: 24.05.2026 from: Joe

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★ 2.9 / 5 from 1427 reviews
joe-cassell-vine2
13.05.2024

The food was served cold, and the restrooms were not clean; however, the customer service was outstanding.

dennis-kenney-weed15
13.05.2024

The loud, foreign hard rock music really detracted from my dining experience. I think I'll choose a different restaurant next time. We mainly speak English here in the U.S.

jon-blanton
05.04.2024

Drove 30 miles because our local KFC closed due to poor quality and service and honestly.. this one is not far behind. Rolled in 10 minutes after they opened, Lobby was filthy, the first lady that took my order was ok. Kind of looked irritated that we walked in. The second lady wasn't much better.. Will probably just go the full way to Tyler next time..

cipriano-olvera-1
05.04.2024

The chicken has good

ladonna-odell
05.04.2024

This is the 2nd time I've had terrible service at this kfc. I waited 7mins in drive thru with only one car In front of the. Never moved. Parked and went in. Nobody acknowledged me. After about 10mins the girl finally waited on me. I ordered 2 pot pies she said we only have 2 pies you have to wait 30mins. Terrible attitude and pure laziness here. Very disappointed. Especially when your trying to treat your alzheimers client. I won't give this place another chance

FAQ

As a guest, you can use the WLAN of the place at no extra cost.

The restaurant also takes credit cards from the common providers as a means of payment.

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