KFC - Jacksonville

#7 - Order Fast Food Jacksonville, Chicken, Chicken Wings
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KFC

KFC
2.9 / 5 (1427 reviews)

Description

KFC has long been a beloved fast-food staple, yet recent visits illustrate a mix of experiences that reflect the challenges this chain faces. While some patrons rave about the delightful spicy chicken sandwich and friendly service, others encounter undercooked chicken, incorrect orders, and subpar customer service. Many express frustration over inconsistent food quality and long wait times, emphasizing that improvements are necessary. Despite a few shining stars, numerous comments highlight the need for better attention to food preparation and a more positive staff environment. Overall, while KFC has potential, it must address these issues to fully satisfy its loyal customers.

Last update: 24.05.2026 from: Joe

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★ 2.9 / 5 from 1427 reviews
iceninja-apex
05.04.2024

I don’t like that all the employees making food with no gloves on I guess sanitation is out of that question because the place looks like they never sweep and my shoes were making sticking sounds everywhere I stepped everyone had a poor attitude and the employees would throw things when they got mad this is just a bad place in general

mason-williams-horse
05.04.2024

Thought we would give kfc 1 more try because previous visits there were horrible food . My husband got the 20 meal , well first he got 2 coleslaw, 1 mash potatoes 1mac and Cheese We only received 1 coleslaw . Then the chicken we got was 2 legs , 3 thighs , 1 wing . I guess that’s what comes with this particular meal . The legs were app 2 1/2 inches long not much bigger than hot wing legs one of the thighs was burnt up as well as the wing was hard as a rock , one thigh not completely done a lil pink was still in it and one thigh was eatable . I know it was a bargain meal but for the most part it was not eatable! Kfc do better!

ladonna-odell
05.04.2024

This is the 2nd time I've had terrible service at this kfc. I waited 7mins in drive thru with only one car In front of the. Never moved. Parked and went in. Nobody acknowledged me. After about 10mins the girl finally waited on me. I ordered 2 pot pies she said we only have 2 pies you have to wait 30mins. Terrible attitude and pure laziness here. Very disappointed. Especially when your trying to treat your alzheimers client. I won't give this place another chance

joe-cassell-vine2
13.05.2024

The food was served cold, and the restrooms were not clean; however, the customer service was outstanding.

dennis-kenney-weed15
13.05.2024

The loud, foreign hard rock music really detracted from my dining experience. I think I'll choose a different restaurant next time. We mainly speak English here in the U.S.

FAQ

As a guest, you can use the WLAN of the place at no extra cost.

The restaurant also takes credit cards from the common providers as a means of payment.

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