KFC - Jacksonville
KFC
Description
KFC has long been a beloved fast-food staple, yet recent visits illustrate a mix of experiences that reflect the challenges this chain faces. While some patrons rave about the delightful spicy chicken sandwich and friendly service, others encounter undercooked chicken, incorrect orders, and subpar customer service. Many express frustration over inconsistent food quality and long wait times, emphasizing that improvements are necessary. Despite a few shining stars, numerous comments highlight the need for better attention to food preparation and a more positive staff environment. Overall, while KFC has potential, it must address these issues to fully satisfy its loyal customers.
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The food was served cold, and the restrooms were not clean; however, the customer service was outstanding.
The loud, foreign hard rock music really detracted from my dining experience. I think I'll choose a different restaurant next time. We mainly speak English here in the U.S.
Drove 30 miles because our local KFC closed due to poor quality and service and honestly.. this one is not far behind. Rolled in 10 minutes after they opened, Lobby was filthy, the first lady that took my order was ok. Kind of looked irritated that we walked in. The second lady wasn't much better.. Will probably just go the full way to Tyler next time..
This is the 2nd time I've had terrible service at this kfc. I waited 7mins in drive thru with only one car In front of the. Never moved. Parked and went in. Nobody acknowledged me. After about 10mins the girl finally waited on me. I ordered 2 pot pies she said we only have 2 pies you have to wait 30mins. Terrible attitude and pure laziness here. Very disappointed. Especially when your trying to treat your alzheimers client. I won't give this place another chance
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QR-Code for the menu
