Denny's - Jacksonville
Denny's
Description
Denny's offers an enticing menu highlighted by standout dishes like the avocado burger and bourbon chicken, earning praise for their quality. Guests have generally found the food delicious, complemented by exceptional service from dedicated servers who go above and beyond, even crafting stronger coffee on request. However, concerns about cleanliness and staffing levels have been consistently noted. Many found the atmosphere lacking due to untidy conditions and slow service during peak hours. Despite these setbacks, the warm hospitality from staff members shines through, promising a memorable dining experience for those who visit.
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I can't believe they closed it,I a great time there. Enjoyed the food it was good even the service was great. Sausage where to good I go back for more, pancakes love them to. It's a shame they permanently close. Food: 5 Service: 5 Atmosphere: 5
This location has a lot of issues. Despite it's modern upgrades (bar, fireplace), they are regularly out of at least 10% of menu items or closed all together. The staff (including management) is inept at best, and neglectful at worst. Myself and 1 family member got food poisoning after eating here once. And after a year, not wanting to drive all the way to Tyler for pancakes, we decided to give this Denny's one more chance. We were told to wait while a table was cleaned although I could see at least 3 clean tables, then we were sat at a 6 top for 2 adults and a toddler. The server left a pile of menus on our table while they pushed together another 6 top while the party that came in just before us waited, looking at our table which presumably had been for them. The server took the menus from our table to theirs and took their drink orders while we sat, eating cereal from a bag and ready to order. On the way to the kitchen she told us it would just be a moment. 10 minutes go by before she finally comes to take our drink orders, then before she gets our drinks, she goes back to the party of 6 to take their food orders. At this point, we are starving and I'm staring out the window at a local diner across the parking lot. Another 10 minutes passes before she's comes to take our food order, but we decided to cut our losses and just paid for our drinks and left. We went to the local diner, where I knew we would get better service and not risk food poisoning. This place needs to either close or undergo a corporate intervention. I will never go back to it as it is. Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
There was one waitress named Tyler S that was not friendly at all. The restaurant was out of most of the major food items. The chicken strips were overcooked. My daughter's breakfast burger was not as ordered. The waitress never came back to check on us or refill our drinks. I paid $61 for a meal that was barely edible and service that was awful. The couple in front of us left without even eating because their meal was all wrong and the waitress kept ignoring them. There was not even a manager on shift to address the issues and the restaurant was empty of customers when we came in. There was absolutely no reason for our experience to be this bad. We will not be returning to Dennys. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Worst food we have ever had at a dennys, and i have been to dennys all across the country. Vegetables were onion, pepper and mushrooms. No squash or broccoli as pictured. Pancakes were very thin. Sent my food back. Heard them talking about it all the way out to our table. As I was leaving was offered a free to go meal under $10. Will not be back. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 1 Service: 4 Atmosphere: 4
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