Bonsai - Jacksonville

The food took over two hours to arrive. The hot items were cold, and the cold items were hot. We will never order from this place again. Food rating: 1/5. read more The food took over two hours to arrive. The hot items were cold, and the cold items were hot. We will never order from this place again. Food rating: 1/5.

I absolutely love their food—it's always fresh and delicious! Thank you, Jason, and a big shout-out to your dad for all the hard work. I’ll be calling soon to p... read more I absolutely love their food—it's always fresh and delicious! Thank you, Jason, and a big shout-out to your dad for all the hard work. I’ll be calling soon to place a delivery order!

This charming little restaurant brings back memories of Japan. It’s nothing extravagant, but the food is delicious (with portions that are true to Japanese size... read more This charming little restaurant brings back memories of Japan. It’s nothing extravagant, but the food is delicious (with portions that are true to Japanese size). I'll definitely be visiting regularly. For quicker service, I suggest going in person to order or for takeout, as they get a lot of phone and delivery orders! Food: 4/5

I ordered delivery, and it took two hours for my food to arrive. The delivery driver had no change, which seemed dubious. I had to give her my only bill, a $50,... read more I ordered delivery, and it took two hours for my food to arrive. The delivery driver had no change, which seemed dubious. I had to give her my only bill, a $50, for a $30 order. When the food finally arrived, it was cold, and the teriyaki chicken was the lowest quality I've ever tasted. The sushi was also at the same temperature as the rest of the meal. There were no chopsticks included, and sauce had spilled inside the brown paper bag it came in. Honestly, I can't sugarcoat it; this place didn't get anything right. It was a terrible experience. I’d rather eat an MRE than what you served me. At least I got a single napkin. Thanks for that, I guess.

I just visited this restaurant for the first time, and it was fantastic! We ordered the shrimp hibachi, and there was plenty of shrimp, which I really appreciat... read more I just visited this restaurant for the first time, and it was fantastic! We ordered the shrimp hibachi, and there was plenty of shrimp, which I really appreciated. The rice had an amazing flavor; I could happily eat it on its own. The combination of everything with the vegetables made for a wonderful meal. Although the place seemed busy, we didn’t have to wait long at all. We’ll definitely be back!