Wendy's - Jackson
Wendy's
Description
Wendy's at 2180 Covington Pike seems to be facing some serious issues, with complaints about both the day and night shifts. Customers have reported being served old or cold food, encountering unprofessional staff, and experiencing rude service at the drive-thru. While some praise the food quality and fast service, the overall consensus seems to highlight the need for improvements in customer service and food preparation at this particular location. It is clear that there are some ongoing concerns that need to be addressed by the management team at Wendy's.
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Rude. Very rude. Nobody made y?all do an application. You chose this job so for them to have an attitude when they decided to come work is ridiculous. They need to close it down. Fire EVERYBODY. And reopen. Wish I can give them 0 stars smh
Terrible customer service the morning of 11-9-22. No one ever came to the speaker; there was no sign posted to notify customers that they weren?t operable though they were opened w/employees present! It was very inconsiderate unprofessional! Aftersitting for a min, I guess we were so to just figure it out. I will not be returning to this Wendy?s though it?s closest to myhouse! Upmost ridiculous!
The tall man looking woman with the small fro is very rude and has bad customer service.She really hate her job and if so she look for another job because that?s the job you choose so it needs to be done in a professional manner. The fact that I paidwith cash and she pocketed it and claim she could not give me a receipt. I literally saw her do it. Also this location do nothonor the Wendy?s reward app so what?s the point of going here. Also, they don?t even mix the Dave?s lemonade correctly theyjust give you anything. I will go to another location from now on because this one is purely GHETTO!
Worst Service Ever! The short hair older lady was rude from the speaker before she could even see my face. Then once we made it to the window she ignored us and closed the window on us. Even when I blowed my horn she still ignored us. And that?s probablywhy she?s working for Wendy?s at 40+ years old! Do better! If you don?t wanna provide great customer service stay home youapplied for the position not the customers!
Whoever started taking my order was rude. I think the manager finished taking it. I asked a question and was rudely directed to the menu when it would have been faster to just answer the question. Whoever finished taking the order was polite. My saucewasn't in the bag and my burger bread were cold. The drink was flat too.
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