Veritas - Jackson

What a joke this restaurant has been closed since before Christmas 2024. I made this reservation thru open table. It was our 61st wedding anniversary. Total nig... read more What a joke this restaurant has been closed since before Christmas 2024. I made this reservation thru open table. It was our 61st wedding anniversary. Total night ruined. You should have known this restaurant was closed. you continued sending notices to confirm reservations. This was right up until an hour before our arrival. I will never trust open table again. There is no way to talk to anyone or try to fix a ruined evening. A restaurant closed for over 6 months and you don’t know it. What a joke!!

We had a reservation at 6:15pm on NYE. We arrived at 6:10pm and waited at the hostess table for at least 10 minutes for someone to check us in. The restaurant s... read more We had a reservation at 6:15pm on NYE. We arrived at 6:10pm and waited at the hostess table for at least 10 minutes for someone to check us in. The restaurant staff appeared to be completely overwhelmed and under staffed. While waiting for over 30 minutes to be seated, we saw two different tables get up and leave because no one had come to their table. We decided to leave after that. We may try again on a normal weekday night.

Sadly, Veritas was severely understaffed for not only for it being New Year’s Eve but also the final night for Drinks and Deception. 3 servers for the entire re... read more Sadly, Veritas was severely understaffed for not only for it being New Year’s Eve but also the final night for Drinks and Deception. 3 servers for the entire restaurant. One bartender. Mediocre food. Our server did a fantastic job, especially with it being her FIRST TIME serving. Talk about being thrown to the wolves. Despite many others getting up and walking out, my date and I stayed. I’d gladly give it another try when fully-staffed.

This was the worst experience we’ve ever had at Veritas. We were seated on time, however, it took 10 to 15 minutes before our server came to our table. We put i... read more This was the worst experience we’ve ever had at Veritas. We were seated on time, however, it took 10 to 15 minutes before our server came to our table. We put in drinks and appetizer order and it took another 20 minutes before our drinks arrived. About 45 minutes later we received our appetizers; we decided not to continue dining as not all of them were delivered.  We were not the only patrons that were upset, we witnessed another couple angrily get up and leave after waiting a long time for drinks. I will definitely rethink about dining here again. Veritas pretty much ruined what should’ve been a nice New Year’s Eve dinner.

We visited Veritas for dinner before attending the Drinks Deception show upstairs. Upon arrival, the restaurant had a moderate crowd, but we quickly noticed tha... read more We visited Veritas for dinner before attending the Drinks Deception show upstairs. Upon arrival, the restaurant had a moderate crowd, but we quickly noticed that very few tables had food, which raised concerns about timing. It took about 10 minutes before a hostess even arrived to seat the three waiting parties they were at the door, suggesting they might have been understaffed or in the midst of a shift change. Once seated, the wait times for both food and drinks were noticeably long, which made it a bit stressful given our plans for the evening. Despite the delays, Veritas offers a fairly priced menu and a pleasant ambiance. I’d consider returning in the future, hoping they address the staffing and wait-time challenges.