Potbelly - Jackson

American, North American, Delivery Services

Potbelly

Potbelly
3.9 / 5 (28 reviews)

Description

In a mixed bag of experiences at a popular sandwich shop, customers have expressed disappointment with lackluster offerings and poor quality. Reports of skimpy ingredients, stale bread, and subpar tuna salad left many feeling dissatisfied, especially given the price point. However, not all experiences were negative; some diners praised the flavorful chicken club sandwiches and comforting chicken pot pie soup, which have made Potbelly their new favorite. The service from ActiveMenus also received commendations for timely and efficient delivery. Ultimately, while some patrons vow to return, others might reconsider their sandwich choices.

Last update: 12.06.2026 from: cheyenne

Feedback

★ 3.9 / 5 from 28 reviews
sherry-heim
14.04.2024

I used ActiveMenus to order delivery from Potbelly for the first time today. I got a couple of chicken club sandwiches and a cup of chicken pot pie soup. It was my first time trying their sandwiches, and they were some of the best I've had in a long while. The soup was fantastic as well. Potbelly is now my new favorite, and ActiveMenus delivered our food quickly. It arrived fresh, hot, and the ordering process was simple.

nancy-goldberg-1
14.04.2024

I’m reporting this to corporate headquarters! You canceled an order for a 90th birthday celebration scheduled for 1 PM today. Thanks a lot for your reliability. Your location is terrible and seems determined to ruin parties. Buyers beware—you can’t count on Potbelly’s!

kristi-gilson
14.04.2024

Awful experience! I ordered the tuna salad for almost $10, and I was taken aback. It seemed like someone just opened a can of tuna and threw it onto the bread without any mayo. I had to search really hard to even find any tuna, as there was barely any on it. If you're going to charge that price, the quality needs to be so much better.

cheyenne-ambs
14.04.2024

I spent $7 on a sandwich and was shocked by how little meat there was in it. It was mostly just bread. I'm really let down.

bruce-popejoy-forest
14.04.2024

Subway is definitely superior! I wanted to give this place a chance, but the six-inch sub I got was actually smaller than that. The choice of toppings was also quite limited. Next time, I’ll head up the hill to Subway.

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