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Contribute Feedback What KristiS likes about Buffalo Wild Wings:
I had the best dining experience in at least 3 years at this restaurant. Our server, Captain Jack Sparrow, was amazing. He was friendly, funny, attentive to all our needs, and made us feel like he was there just for us. Many servers and restaurants have been providing subpar service without any apologies, but this restaurant in Jackson stands out as the only one where I have had a positive experience. I will definite... View all feedback.
What MichaelW doesn't like about Buffalo Wild Wings:
Reserved a table for 8... Had a walk in table of 8 seated before me and then they wanted me (who had a reservation) to sit my party at two 4 tops. The person seating us said they don't go by reservations... Whats the point then? So we had to have tables crammed together for our party while the walk ins got one nice long table. Then to rub a little salt in the wound... Our waitress was terribly rude. I was so excited... View all feedback.
Reserved a table for 8... Had a walk in table of 8 sitting in front of me and then they wanted me (who had a reservation) to sit my party on two 4 tops. The person who sits us said they don't go with reservations... What's going on? So we had to kick tables for our party while the walks got a nice long table. Then rub a little salt in the wound... Our waitress was awfully rude. I was so excited that BDubs came to Jackson, but not sure I'll ever go back. That was my birthday too... Thanks for nothing BDubs
Reserved a table for 8... Had a walk in table of 8 seated before me and then they wanted me (who had a reservation) to sit my party at two 4 tops. The person seating us said they don't go by reservations... Whats the point then? So we had to have tables crammed together for our party while the walk ins got one nice long table. Then to rub a little salt in the wound... Our waitress was terribly rude. I was so excited for BDubs to come to Jackson but not sure I will ever go back. This was also my Birthday... Thanks for nothing BDubs
I was unable to make a reservation at this BW's restaurant, which I discovered when I arrived and was informed that they do not accept reservations. I found it odd since there was no information on their website about this policy. The hostess was able to find us a table, but mentioned that they had informed corporate about the issue without any resolution. It was a bit embarrassing since I had informed a group of nine that we had reservations.
I had the best dining experience in at least 3 years at this restaurant. Our server, Captain Jack Sparrow, was exceptional. He was friendly, funny, and attentive to our needs, making us feel like we were his top priority. So many other servers and restaurants have fallen short, but this place exceeded all expectations. This is now the only restaurant in Jackson where I have had a positive experience, and I plan on dining here exclusively for future nights out.
I made an online reservation for a low table to watch basketball, but I was seated at a high-top table which made it difficult to see the games. The food took too long to arrive and when it did, the order was incorrect. Not wanting to wait any longer, I decided to cancel the order altogether. Overall, it was not a good experience.