Reviews

Overall Total Score
3.3 out of 5
Good | 310 reviews

What User likes about Kfc:
The new crispy chicken sandwich has the KFC uniquely delicious taste and I will be getting it again. I have not been inside yet?only drive-thru. This restaurant is underrated in Russellville. View all feedback. What User doesn't like about Kfc:
worst experience in a restaurant ever. the drive thru cashier became crazy and threw us drinks as customers. I guess she was upset that she works at kfc. I don't know, but they shouldn't put people in positions they don't equip. now we're going to sue. View all feedback.

Reviews from various websites

Menu
1.8 ★ from 18 reviews

The food I will do with fresh taste, like the oil or the boil was old and burned food: 3/5

Worst experience in a restaurant ever. the drive thru cashier became crazy and threw us drinks as customers. I guess she was upset that she works at kfc. I don'...

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Eat is good, but they always give me the little chicken leg that looks like it's from an overrun? for whom do you save the good legs? green well.

Worst place ever. I ordered online an 8 peice chicken 2 mash potatoes and 1/2 gal drink. After awhile the delivery driver is calling me to tell me that my order...

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I didn’t have any option for a less than 1 star rating. Placed my order at 8:24 was told it would be 16 minutes for spicy chicken. At 9:00 I’m still waiting for...

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Patrons of the KFC in Russellville report experiences ranging from frustrating to memorable. Several customers have encountered disheartening service issues, including incorrect orders, long waits, and lack of communication from staff. Complaints of poor customer service have left some feeling mistreated, with one incident involving a drive-thru cashier's unprofessional behavior. Yet, amidst these criticisms, there are glimmers of hope; the new crispy chicken sandwich has garnered positive feedback, hinting at the potential for satisfying culinary offerings. If management addresses service concerns, KFC could significantly improve its reputation in the community.

Doordash
4.2 ★ from 210 reviews
Restaurantji
3.0 ★ from 77 reviews
Sirved
3.4 ★ from 5 reviews

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