KFC - Jackson

#5 - Order Fast Food Jackson, American, Chicken

KFC

★ 3.3 / 5 (310 reviews)

KFC in Jackson, MS, is a popular American restaurant with an average rating of 3.4 stars, drawing in diners with its delicious offerings. Open daily from 10:30 AM to 10:00 PM, this location is perfect for satisfying your cravings. For convenience, feel free to call ahead at (601) 982-0924 to inquire about wait times or to reserve a table. Enjoy your favorite KFC dishes from the comfort of your home by ordering through DoorDash. If you're curious about more dining options in the area, don't forget to check out Eddie Wright BBQ and Sonic Drive-In. Have you dined with us before? We would love for you to share your experience by leaving a review!.

Last update: 17.01.2026 from: D

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★ 3.3 / 5 from 310 reviews

Patrons of the KFC in Russellville report experiences ranging from frustrating to memorable. Several customers have encountered disheartening service issues, including incorrect orders, long waits, and lack of communication from staff. Complaints of poor customer service have left some feeling mistreated, with one incident involving a drive-thru cashier's unprofessional behavior. Yet, amidst these criticisms, there are glimmers of hope; the new crispy chicken sandwich has garnered positive feedback, hinting at the potential for satisfying culinary offerings. If management addresses service concerns, KFC could significantly improve its reputation in the community.

His

09.03.2025

★ ★ ★ ★ ★

I didn?t have any option for a less than 1 star rating. Placed my order at 8:24 was told it would be 16 minutes for spicy chicken. At 9:00 I?m still waiting for my order. Either they can?t tell time or customer service at this location is extremelypoor. There was no sense of urgency. There were 4 to 5 people working and it took 42 minutes to get 3 bowls and 10 pc bucket.Then the dude the brings me the order tells me here like I?m inconveniencing him. No apologies for the poor service at all.Close it down send everyone to 2nd grade to learn to tell time and boot camp for customer service. If this type of service iscommon corporate will eventually shut it down.

Edmund

07.04.2023

★ ★ ★ ★ ★

The new crispy chicken sandwich has the KFC uniquely delicious taste and I will be getting it again. I have not been inside yet?only drive-thru. This restaurant is underrated in Russellville.

Edmund

07.04.2023

★ ★ ★ ★ ★

I have the meal in a bowl. It was not hot and seemed to be prefabricated before the order. !

09.03.2025

★ ★ ★ ★ ★

We had an extremely disappointing experience at this KFC. The drive-thru cashier became angry and threw drinks at us. It appeared she was unhappy working there, though I can’t be certain. Regardless, employees should not be assigned positions they are unable to manage. We are even thinking about taking legal action.

Chris

09.03.2025

★ ★ ★ ★ ★

The food tastes good, but I often receive a tiny chicken leg that looks like it’s been crushed. I wonder who gets the better pieces. On the bright side, the green beans are excellent!

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