Dairy Queen Grill Chill - Jackson

Just spent my lunch listening to a female employee loudly complaining about everything under the sun. And then when I couldn’t get ice from the drink machine and asked her for ice from the back, she argued with me about the lack of ice. Food was ok.Note: Pre Covid, this location was fantastic.

I love their reduced sugar ice cream. I have been looking for these for a minute. Well, I stopped at this location to see if they had any in their freezer and they had 1 box left. I took it from the ice cream freezer, walked to the counter to pay for it, and even though their were 2 people (a 3rd person walked away from the counter when we walked in), my son and I stood their waiting to at least be acknowledged that they saw us, and no one said anything. No hello, we will be with you in a bit, sorry for the wait. NOTHING! We stood at the counter for a few minutes, but I decided to take my favorite ice cream back to the freezer and we left. Bad customer service! Customer service training my help. Won't be going to this location any time soon!

Dairy Queen is one of my go to places for lunch! I love that the food is always hot and fresh! ?

7-22-22 11:20am horrible service with a bunch of younger people playing and not taking the job seriously at all. Definitely one star on customer service and staff.

We ordered medium blizzards at the drive thru window. We had to park wait for atleast 15 minutes then when the guy brought our order out to us he brought the smallest cups they had after I just paid $12 plus some change for 2 medium sized blizzards. Very disappointing It was a melting mess! Ice cream running down the sides of our cups! It was such a mess that the guy even went back inside to get more napkins!