Casey's - Jackson

American, North American, Delivery Services
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Full menu with pictures, prices and categories.

Casey's

Casey's
3.7 / 5 (137 reviews)

Description

At this restaurant, customer experiences have been notably mixed, primarily focusing on service and hospitality. Many patrons reported unwelcoming staff, with several instances of being ignored at the counter and receiving begrudging assistance from employees. Issues arose with incorrect orders and handling, leading to disappointing food quality. Despite some positive feedback about individual staff members—highlighting friendly service from Dori and promising potential from a new team member—overall, the impression is that the restaurant struggles with consistency in service quality and customer satisfaction, raising concerns for prospective diners.

Last update: 14.06.2026 from: Tracey

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★ 3.7 / 5 from 137 reviews
vschamberger-3
03.02.2023

Ask Dori to make your pizza.. ?. She is amazing. Helpful and friendly. She's the reason we come to this store. We also like the new guy Hunter. He is very polite. Almost shy. He will do good.

ymonahan-weed1834
03.02.2023

Typically I like Casey's and their pizza is one of the best but this time I was a little put off as my pizza sat on the counter while the phone rang off the hook I stood there waiting. It hadn't made it into the pizza box yet. I stood there a good 5 minutes not sure how long my pizza had been sitting there. But I watched flies land on it multiple times. Kinda grossed me out. I'd say if you're taking a pizza out of the oven at least cut it and put it in the box before answering the phone. The person on the line will still be there a minute later.

vschamberger-3
03.02.2023

At dinner time, there was no hot food available except for one slice of pizza, which unfortunately made my husband ill. When we asked if more food was being prepared, we were told it wouldn’t be ready anytime soon. We ordered two large fountain sodas, a slice of pizza, and a turkey sandwich, and the total came to over $12. The prices are quite high, and the staff in the food area were rather rude.

tracey48
29.04.2024

Great gas station, has what you need and pizza.

aufderhar-jacques
29.04.2024

Terrible customer service. We asked the manager at 9:45am if we could order lunch sandwiches, and she said yes. However, when one of the staff members came over to start making our sandwiches, she didn’t even look at us and seemed upset about being asked to make them. Then, another male employee appeared out of nowhere and asked how many sandwiches we wanted. When I said three, he replied that they don’t start making sandwiches until 11am. This left us very disappointed. Despite the manager’s approval, our sandwiches were never made. I do not recommend ordering from here.

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